OKU Kos

Very disappointing experience due to the personal item disappearing from the room. We’ve stayed at this hotel three times and always had good experiences before, so this was really disappointing. During our most recent stay, my gold necklace went missing from our room. I know there are lots of honest and hardworking people working in the hotel — but the fact is, the necklace is gone. We reported it to the hotel, and they made a note of it, but no real action was taken except for checking the room and finding that necklace is not there. In fact manager’s line of defense was that we could have lost it ourselves anywhere else when clearly I knew I had had it in my jewelry box 2 days before check out and on the evening before leaving the necklace was gone. Moreover, in the follow up on the case the manager told us that we should have stored our valuables in the safe. In what is marketed as a “laid-back luxury” five-star hotel, guests should not feel the need to hide their belongings in a safe for fear they might disappear. That level of concern is something one might expect in a hostel, not in a property of this caliber. We spent over €2,000 plus additional expenses during this stay, and to have a valuable and sentimental personal item go missing is entirely out of line with the level of trust and security expected from 5 star hotel. I’d suggest anyone staying here always carry your valuables with you or do not bring any valuable item at all. It’s a shame because we used to really like this place, but this incident has definitely changed how we feel about staying here again. We are definitely not coming back neither to Oku Kos nor to any other hotel from Oku group.

The location was superb nicely situation on it's own private coastline and beach. The grounds were intimate and nicely laid out and the common spaces were well designed. Breakfasts, dinners and drinks were yummy.

Amazing as always!