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6.6 / 10 Guest Rating

Crystal City Hotel

No.28 Jalan Bung Karno, Mataram, id

Crystal City Hotel - main view

About the Property

Central Location

Crystal City Hotel is strategically situated near major attractions such as Bangsal Harbour and Narmada Park, making it a convenient choice for travelers looking to explore Mataram.

Comfortable Rooms with Views

Guests can enjoy air-conditioned rooms with private bathrooms, flat-screen TVs, and some even offer picturesque garden views and balconies for a relaxing stay.

Convenient Amenities

With room service, a 24-hour front desk, and proximity to Teluk Kodek Harbour and Jeruk Manis Waterfall, Crystal City Hotel ensures a hassle-free and enjoyable experience for all guests.

Book your stay at Crystal City Hotel now for a memorable and convenient visit to Mataram!

Facilities & Amenities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cashless payment available

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
1/4

Superior Twin Room

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

28 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
ShowerTVAir conditioningDeskToiletPrivate bathroom

Superior Twin Room

Non-refundable
Room Only
20% OFF$18.94

$15.15

Includes taxes & fees

Guest Reviews

6.6
Good2 verified reviews
AI Summary

Guests highly rate the amenities were okay and frequently praise the standard service quality.

Categories

Cleanliness1.5
Service8.0
Location8.0
Room Quality5.4
Amenities8.0
Value for Money7.9
Food and Beverage8.0
Overall Experience6.0

Select topics to read reviews

N
NugrohoidID
Verified booking
solo_traveller
Standard Room
Stayed in Mar 29, 2026

"Very Good"

7.0
Helpful?
P
PeterdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Nov 14, 2025

"Besser ein anderes Hotel suchen!"

3.0

Ausstattung war ok. Es hat nichts gefehlt.

Es war extrem verschmutzt. Verschiedenfarbige Flecken auf den Betten. Dinge die an der Wand geklebt haben. Ich wollte es nicht anfassen. Sah aus wie blutige Popel. Der Vorhang in der Dusche war vergilbt und hatte schwarze Flecken unten. Allgemein alles ziemlich eklig.

Helpful?