Hotel Waldcafe

Super freundliches Personal, sehr hilfsbereit und zuvorkommend. Wir haben uns rundum wohlgefühlt.

De kamer Deze was schoon, groot, ruim en licht

Het ontbijt

Amazing experience. super good breakfast and very clean.

everything was great

Mountain view from the room. Checkin was smooth. The guy at reception helped me with all the practical information with a smile.

TLDR : if you are a man of color and solo backpacker, please avoid this hotel. I faced discriminatory behaviour from the staff in the breakfast hall. On the first morning, I entered the breakfast room, there was no body to attend but I saw some guests. Most tables were unoccupied. So I occupied a table by the window. But then came a lady and moved me to another table saying that the table was reserved. Then I realized that in this hotel breakfast tables are reserved by the staff. Since I was a guest too, I asked for a reservation but she said "most tables are reserved for families who stay here long term and since you are solo we cannot give you a big table." Later I checked with the hotel management if all of that was true. They clearly told me that they DO NOT have any reservation for breakfast table. The next morning I asked the lady to apologize to me for holding me back from a table on false pretexts. She didn't. What was she upto? And I realized that some of the "elite" guests in the hotel were giving condescending looks towards me. I have lived in dirt cheap hostels too but even there I have felt more friendliness from fellow guests than at this hotel. I did happen to meet some guests which were very nice and friendly too but God! the looks of some of those apparently superiority complex driven elites... I am not going to forget that. Fact : I was the only man of color in this hotel. And whereas most of the staff were super friendly and courteous, those ladies in the breakfast room soured the entire experience. I also complained to the management, but I don't know if they took any action.

Alles. Vor allem die Parkplatze.

Nichts.

Everything is great! Warm rooms , ski in out, own parking, nice breakfast!