Family Hotel Bela

Great view of the mountains

It would be possible to hang a curtain in the shower so that everything around does not flood with water

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the sound coming from the restaurant was absolutely horrible.. even if we had earplugs it could not have been possible to get some sleep, the ground was shaking.. what were they thinking.. making a room right above the restaurant, they stopped the music at ~1 o'clock... everything else was also of low quality. NOT RECOMMENDED!

The price was ok

It is a slightly outdated hotel and seems to be intended only for Bulgarian tourists. The staff does not speak English, you can't pay by credit card at the hotel (in fact it seems to be a general problem in this city). One of the rooms had a hole in the ceiling, the sofas were damaged, the beds were creaking. But these things were to be expected (the price was not too high). The biggest problem was the totally unfriendly attitude of the staff. We were left to wait a long time for breakfast even though we announced we wanted to leave early as we were on our way to Greece. We were simply ignored while the rest of the Bulgarian guests were being served.

Without air conditioner,without window net.We paid and mooved in Kalina Palce hotel.Bad customer servise.

Nothing

Nice, well maintained family hotel in Tryavna.

No complains!

Good size room with bedroom and spacious living room, kettle available, big bathroom. Comfortable beds. Parking available.

No elevator. No A/C in the bedroom. Very few amenities in the bathroom, no hairdryer. The most disappointing was the breakfast - limited choices of food and drinks. I would not take the BB option if I knew. No card payment option either.