AK7 Boutique Suites

Excellent communication by host. Lovely welcome/thank you gift. Good location. Spacious room and bathroom.

N/A

DO NOT STAY HERE I hope this helps others understand what our experience at this property was really like. We chose this accommodation based on its positive reviews, but what happened was completely unacceptable. Upon arriving at approximately 4:30 p.m., we found the door to our apartment open and two unknown individuals inside. They claimed to be housekeeping staff; however, one was barefoot and smoking a cigarette inside the apartment. They also had personal belongings, including a large suitcase and clothes hanging on the door. The situation immediately felt suspicious and concerning. We contacted the host straight away. The person we dealt with, Anna, who identified herself as the Guest Relations Manager, initially told us she would review the CCTV footage. She then sent messages stating there had been an "overbooking" before later changing the explanation and referring to it as a "breach." A short time later, the police attended the property and confirmed that the two individuals were unauthorised and had illegally gained access to our apartment. While we were there, a neighbour informed us that there had been multiple issues within the building and described ongoing safety concerns. When Anna arrived, she did not introduce herself, check on our welfare, or offer any reassurance following what had clearly been a distressing incident. We had to approach her ourselves. Her response throughout was cold, dismissive, and lacking any genuine concern for what had happened. Given the serious security breach, we made it clear that we would not be staying at the property. We were forced to find alternative accommodation at very short notice, which cost significantly more due to the same-day booking. Anna offered us another apartment managed by the same company, but after experiencing such a serious safety issue, we did not feel comfortable accepting.

La tranquillità.

Nulla.

Location, modern room, view, welcome souvenir the whole service was really great I can recommend it and I will come back there, it looks creepy outside but inside is another world

The internet had issues

Excelente el personal estuvieron en todos los detalles para una buena estadía.

.