Semantron Traditional Village

Breakfast is beyond than sufficient, service is exceptional and there is a variety of things to choose from. You can always choose something from the a la carte menu that is available in between breakfast and dinner which is also very extensive.

I liked the buildings that were constructed long ago since it was a monastery and had nothing to do with the current owners and staff.

It is more than a pity to spend our money in such places where the staff thinks that the customer is obliged to stay: 1. Impolite staff, with attitude and with no willingness to solve problems, saying lies and consider you as stupid 2. Poor facilities inside the bedroom. We did not have to let paper, just some napkins. 3. Poor cleaning services. When we checked in we found that in bathroom there were still the garbage from the previous tenants. 2 days after, when the cleaning ladies "cleaned" our room they touched all of our staff, our clothes, our personal items, something that is against covid19 rules. 4. In the semantron there are at least 3 dogs wandering around freely. I am not a dog person and I do not like being touched by dogs. Furthermore, each day they began barking at 07.00...This not what I wanted. They were filthy, not taken care of. 5. No proper heating. The rooms are made from stones and there is only an air condition. The thing is that the air condition was not working properly. And of course it is not enough. 6. Not real Upgrade. I must say that was the most disappointing of all, since when er arrived they informed us that we have been upgraded to a Junior suite. When we got in we saw a fireplace and we asked if we can light it up. And the answer was no due to some problem that we never understood. When we asked what they meant by upgrading us to something meaningless, they told us we should be happy !! because we had extra space. That was the worst lie because as I mentioned before, we could not heat the room with a Poor air condition. 7. No hot water. The hot water got up to 39 Celsius. When we asked them to fix it, two specialised!! Persons fix that but there were not enough pressure. We couldn't wash our hands. 3 days with no shower... 8. Do not order room service!!! We asked for 2 plates of plain rice, I wonder what simpler we should have ordered, and asked for some lemon and pepper.

- Excellent Breakfast - Friendly & helpful staff - Many facilities offered - Comfortable Beds

- Would choose a more spacious room next time

Everything

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excellent breakfast and the design of rooms was spectacular !! I’m looking forward to visit it again in near future.