Golden Peacock Hotel Blantyre

I done my check inn late, the man at the reception was very kind and helpful, I really appreciated.

I think so its my third 3 staying at this hotel, but this time I was very disappointed, The Aircon in the room was not working, the technician came n have a look but said could repair it. It's only the next day the repair could be done. The receptionist apologised and send us complimentary 4 bottles of water. At the breakfast area the staff was some how not welcoming, eggs was done before had, I don't know how long it was there and was served like that to us. Are the staff not qualified to fry an egg ? 2nd, small cockroaches moving around the table where food was, and I saw a cockroach coming out of the toaster, I even told and showed the gentleman standing there. Coffee machine was not working, but had put the thermos of hot coffee aside. I wonder why display a broken coffee machine in the breakfast fast area. I have nothing to gain from complaining, but am sure action will be taken and will benefit the hotel it'self.

Spacious and Clean Rooms.

They are currently fumigating, the smell was abit too strong.

Nice big rooms and good views..

Breakfast wasn't great - who wants chicken gizzards at that time of day!! Gym equipment dated

Chinese food

The smell is not very pleasant and the cleanliness is not much

The facilities were good, staff friendly and rooms were elegantly designed.

There is an extreme problem with cockroaches all over the property. Ive seen cockroaches by the lifts, in the guests toilet and multiple of them were found in my room throughout the day/evening. This hotel room observation occurred in my colleagues room as well.

The bedroom and shower

Staff not well trained unhelpful. Breakfast bad