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8.3 / 10 Guest Rating

Latroupe Hotel Jardin Secret

22 Rue du Berger, Brussels, be

Latroupe Hotel Jardin Secret - main view

About the Property

Garden Oasis in Brussels City Center

Secret Garden Retreat: Immerse yourself in the enchanting secret garden and unwind by the heated exterior pool.

Elegant Rooms with Garden Views: Each room offers picturesque garden views, a flat-screen TV, and a luxurious private bathroom.

Convenient Location: Explore Brussels with ease - just a short walk from the Grand Place and close to public transport.

Experience a tranquil stay at Jardin Secret and book now to discover the hidden gem of Brussels.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Garden
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon arrival, guests are requested to ask for the gardener, at the on-site plant shop. If the shop is closed, please proceed to Hotel Le Berger, where a 24-hour reception is at your service. Please note that, upon requests, baby cots are available at a maximum of 1 per room. All children under 2 years stay free of charge for children's cots/cribs. If guests do not have a credit card, the payment will be requested upon check-in. A deposit will also be required upon check in. Please contact the property for more information. Please note that when booking more than 4 rooms, different policies and additional supplements may apply. Pool is relatively small with 20 ft x 8.2 ft. Swimming pool is back normal heating = 28° open every day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3372 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly service.

Categories

Cleanliness8.2
Service8.7
Location8.5
Room Quality8.2
Amenities8.4
Value for Money8.0
Food and Beverage8.0
Overall Experience8.5

Select topics to read reviews

L
LaurencebeBE
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Good"

6.0
Helpful?
B
BrigitteatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Excellent"

8.0
Helpful?
C
CatarinachCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Very Good"

7.0
Helpful?
G
GabriellaitIT
Verified booking
extended_group
Standard Room
Stayed in Jun 23, 2026

"Very Good"

7.0

Tutto molto carino, la posizione è ottima, soprattutto ho apprezzato la pulizia.

Stanno facendo dei lavori di ristrutturazione e per accedere alle camere si attraversa il cantiere. Inoltre, l’accesso all’hotel si trova in un vicolo spesso utilizzato come WC.

Helpful?
G
Giovanni MariaitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Good"

6.0
Helpful?
L
LaurabeBE
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"disappointing"

3.0

1. Breakfast The breakfast was very basic and lacked variety. 2. Reception Staff The breakfast staff were polite, helpful, and always available to answer questions and assist with requests. Unfortunately, my experience with the reception staff was much less positive. During check-in, one male staff member behaved in a way that felt flirtatious and did not provide important information about the breakfast card. Additionally, two female receptionists did not greet me upon arrival and left me waiting while they appeared unoccupied. 3. Construction Works and Pool Area The ongoing construction work between the reception, my room, and the pool area was unexpected and disruptive. I would have appreciated being informed about this before booking. I chose this hotel specifically to relax by the pool, but the constant noise made the stay far less peaceful than anticipated. It was also uncomfortable to use the pool area in a bikini while workers were present nearby. 4. Cleanliness The overall atmosphere around the pool was pleasant, but the cleanliness could have been improved. The upper sunbed area contained leftover breakfast waste, and the table near the pool was not cleaned throughout Tuesday. While I was not disgusted, better maintenance would have significantly enhanced the experience. 5. Electricity Access The available electrical outlets were not convenient for working with a laptop near the pool area 6. Room I was disappointed with the room I was assigned. It was located next to the elevator, which resulted in additional noise and reduced comfort. The room also did not have the large window featured in some of the other rooms, making it feel less bright and inviting. Additionally, I would have preferred a walk-in shower rather than a bathtub.

Helpful?
I
IgnacioarAR
Verified booking
extended_group
Standard Room
Stayed in Jun 22, 2026

"Good"

1.0

Nada

Una vergüenza en pleno verano europeo sin aire acondicionado en la habitación hacia 34 grados,realemente penoso servicio

Helpful?
M
mode_72trTR
Verified booking
extended_group
Standard Room
Stayed in Jun 22, 2026

"Excellent"

8.0

Gayet yeterli ve güzel bir kahvaltısı vardı. Kahvaltısından hepimiz memnun kaldık. Odamız her gün temizlendi. Odamız üç kişi için yeterli büyüklükteydi . Yatakların hepsi ( hem çift kişilik, hem de tek kişilik olan )çok rahattı Merkezi konumdaydı. Dar ve köhne sayılabilecek bir sokakta olmasına rağmen herhangi bir olumsuzluk yada tedirginlik yaşamadık. Olumsuz hiç bir durumla karşılaşmadık . Fiyat performansı iyiydi. Tavsiye ederim.

Oda hakkında beklentiniz çok yüksek olmasın. Oda da nerdeyse hiç mobilya yoktu . Oda da bulunan masa , banyodaki tezgah ve tek kişilik baza , betondan yapılmış . Yerlerde aynı şekilde. Gerçi bu durum, sonradan tanıtım resimlerini incelediğimizde , açıkça görülüyor olduğunu fark ettik. Bu insanı biraz tuhaf hissettiriyor. Odamızda , herhangi bir merkezi havalandırma , yada klima mevcut değildi. İki kanatlı pencereden de büyük olanı kilitliydi. Sadece ince uzun olan bir pencereyle havalandırma sağladık. Bizim şansımıza hava serindi. Ama daha sıcak havalarda nasıl olur , tahmin yürütemiyorum. Odamızda buzdolabı , kahve makinası yoktu. Odaya ilk girdik, iki kişilik yatak hazırdı. Tek kişilik yatak olarak düşünülmüş yerde sadece battaniye örtülüydü. Bunu resepsiyondaki personele söylediğimizde , üzerinde ki örtüyü kaldırıp, raftan ki yastığı alıp, yatağı kendimiz hazırlamamız gerektiğini söyledi . Bu biraz kabaydı. Son olarak duşa kabinde, musluk bir duvara ,duş ahize başlığı başka bir duvara monte edilmiş . Bu durum benim gibi 1.80 üstüyseniz , biraz sıkıntı yaratıyor.

Helpful?
P
poliabgBG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"A real gem near porte de namur"

10.0

Notre chambre etait magnifique, tres grande et joliment amenagee. Elle donnait sur le jardin luxuriant avec piscine. L'ensemble etait top pour se relaxer. Le personnel etait poli.

L'entree est en travaux c'est un peu bizarre. Sinon j'attendais a ce que le troisieme lit soit prepare pour notre enfant, mais il ne l'etait pas. Elle a dormi entre nous.

Helpful?
K
KaragbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0

Outdoor pool and garden area. Offered free water via a water dispenser for room. Rooms modern and spacious. Manager was fluent in variety of languages which made it easy and enjoyable for everyone. House keeping everyday.

Bathroom was a little under maintenance with mould marks

Helpful?