Sunsetfalls Gardens and Resort

We’ve been travelling in Indonesia for 12 weeks and occasionally we treat ourselves to what is sold as a ‘premium hotel’ Consequently I guess expectations high - on arrival this is certainly what we had found. Very pleasant and professional staff and a lovely reception area. However, and perhaps a little unlucky, we discovered on arrival at 6.30pm that the restaurant closes at 7pm so only room services was available, disappointing to say the least and the food available to the room was average. The room was however very clean and the bed, well slept like a baby so comfortable. Bathroom was however small.

As above - restaurant closed early. Most of all the breakfast was incredibly disappointing. Cold and extremely poor considering the priced paid for the room. So many staff at breakfast but didn’t seem to know how to manage - Areas around room are in need of maintenance.

We really loved this hotel, the staff is well trained and they really try to make your stay memorable! They surprised me with a piece of cake the day of my birthday free of charge! The room was also very good. It is big and they provide toiletries as well! They also provided a lot of options for activities around the area! We loved our stay so much!

nice view around and the atmosphere is quite calm

not much food around hotel, room service for food is less varied. Activity for kids onlu private swimming pool

Clean, cozy,comfortable

The service is wonderful!!!!!! Couldn’t be more happy!!! Thanksss

The pool was a little bit dirty.

My room has fantastic view, got sunrise dan sunset. Superb!

Architecture

Poor facility and pricey