HAKU Boutique Hotel Quy Nhơn Kim Đồng - Xuân Diệu

The best hotel for 2 stars cetegory. Good location, nice staffs, clean rooms with all necessary facility. Near the beach, restaurants and everything one may need such as scooter rental, laundry... Price is affordable.

very clean

breakfast very bad, no juice no coffee, only hot water

room design is modern and elegant. the room also as same as the picture with smart TV. Location is really convenient with the beach nearby. Staff friendly also

Very comfy and very close to the beach.

The lady who serves breakfast always seemed annoyed that we were there. Breakfast was also not great to be honest. The hot water didn't work for half our stay and we had to move rooms because the first one smelled of drains. On the day of our checkout we had a do not disturb sign on the door and 3 hours before we needed to check out but a member of staff still let herself into our room

The rooms were exceptionally clean. The staff was very friendly and helpful. (Early check in and baggage storage after check out) The location is right next to the beach, a small shop and many restaurants. The bed was extremely comfortable. The air-conditioning was nice and cold. The hotel was peaceful to stay at with minimal issues. The water pressure from the shower was great. Everything was really nice!

Unfortunately the breakfast was an extreme let down. So much so that we deducted one point. On both occasions I ate there, the lady could not cook a simple fried egg. On the first occasion, she refused to make coffee despite it being free downstairs. Instead she said there was a fee. The second time she served me bread that smelled like it was 3 days old. I asked for a glass of water instead of the bean milk she served (which I didn't ask for) and she refused. Thankfully my girlfriend stepped in and asked for normal water from the water tank. The lady then proceeded to serve me a glass of water with a dead ant inside and milk stains at the bottom, making the water hazy and dirty. This lady has one simple job yet she managed to affect our every morning. So much so that by the third day we stopped going there. Honestly, the hotel was amazing and we had a really good time there. It was so good that we only deduct one point for this lady and her bad attitude. Any other place and we would probably deduct 3 points because she really annoyed us. Advice to management: Offer the lady some training on how to cook basic meals and remind her to keep all cutlery, glasses and plates clean. This is not how you want your guests to remember their time at your hotel. Oh and let's not forget sitting opposite to us listening to loud videos on her phone while we are waking up having that bad excuse of a breakfast. Honestly, if you stay here just don't bother with the breakfast and the rest of your time will be a 10/10.