Hotel Sonar Bangla Tarapith

Location.

For a property charging premium rates, the room amenities and cleanliness fell well below expectations. Business travelers, in particular, expect superior comfort, professionalism, and service at this price point. Unfortunately, the overall experience did not reflect the standards associated with the Sonar Bangla brand. The staff seemed disengaged and lacked a sense of urgency or customer focus, conveying a "take it or leave it" attitude. Significant improvements are needed to justify the pricing and protect the brand's reputation.

The location of the hotel and ambience.

There can be some improvements in the quality of toiletries and bathroom towels.Need to provide a small towel also

Never book this hotel via any hotel booking app, they will take the reservation and ask for full pre payment. Then when you try to contact them via app, they will refuse to answer and when you call them they will say contact the company through which you booked the hotel Zero sense of ownership from the hotel and its management, you fooled me once, never again....

Rooms are in a pathetic condition, bathrooms are dirty.

Cleanliness

Location, staff

All is well

Nothing as such

Good ambience, clean pool water, sumptuous food , excellent hospitality.

All facilities were good but the tariff is too high for a premium room and that too without complimentary breakfast.