The Kumaon Retreat

Hospitality and Staff

Costly food

The staff was very polite & cooperative.

Location was a little away from the main shopping centre.

Extremely grateful for my stay in The Kumoan! The room was wonderful and comfortable with an amazing view from a large terrace area. Nikhil and the team were exceptionally kind and helpful! The food was also very tasty. Thank you very much 🙏 Ram Ram ❤️

Nice ,quiet place.Quick service, tasty and clean food.

The room details were not clearly mentioned on the booking.com page. We got one bathroom with duplex room having no view.Roof was of metal so whole night sound of monkeys roaming was heard.They gave only one bottle of water complementary though the room was booked for 4 people.

Cleanness

No balcony n window to

Just returned from a wonderful family weekend in Nainital, where we stayed at The Kumaon Retreat. The experience was truly exceptional — clean and well-maintained rooms, courteous and helpful staff, and a peaceful ambience throughout. It’s definitely a great value for money. Highly recommended for families and couples looking for a comfortable and relaxing stay!

They don't have restaurant in hotel but they have kitchen. You can order food and take it in your room or reception. Food quality was good, except Chinese food.

Food

We stayed here recently and honestly, wouldn’t recommend it. The hotel is located high up on a hill, but there’s no proper parking space at all. We had to park right in front of the hotel where it turns out it’s a no parking zone. The next morning, the police showed up, scolded us, and gave us a challan — all because no one from the hotel bothered to inform us! The staff was clueless and there was no one from the management around the whole time we were there. Even basic things were missing — they didn’t have slippers for everyone in our group, and the staff didn’t know how to handle anything properly. At night, some other guests on our floor were making a lot of noise, and no one from the hotel said a word or tried to handle the situation. It was quite frustrating. One big tip if you're planning to stay in Nainital — please check the parking situation beforehand. Most areas don't allow personal vehicles, and even if you manage to park near the lake, it's ₹500 for a four-wheeler. Yes, ₹500! We had our own vehicle but still had to book a local taxi to move around town because outside vehicles aren't allowed. So yeah, between the poor management, lack of parking info, and zero guidance from the hotel, the whole experience was far from relaxing. Wouldn't stay here again.