Hotel Santa Paula

Check-in & Out

Property Notes

Brazilian credit card holders may pay in 10 instalments, with a minimum instalment of BRL 100. Please note that this offer is not applicable to the deposit policy. Please note that all guests, including children, need to provide a valid ID at check-in. The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. When booking 5 rooms or more, different policies and additional supplements may apply. Please note that maintenance work of the children's water park area will be carried out from May 4th, 2026 to June 3rd, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Wed, Jun 10, 2026 until Thu, Jul 2, 2026 A deposit may be required at the property.