Hotel Attic Empire

The booking done online and upon arrival at Hotel. They give room 301 but we found the room with one king saiz bed. We requested for another room and finally they twin bed. After we intended to continue after return from Pokhara. We told we need the same room.But we forgot to took the room number we stayed. They give us the receipt number bearing same room but did not changed the room number at my receipt After we came back to check in on 30th and 31th Dec 2023. The director told you stayed in this double bed room and why you want to changed. We have a big fight with the owner finally we cancel the booking. But the Hotel charge us for NR5500 for the cancellation. This is a cheating and fraud done against us .We have no choice to pay the cancellation fees. WE recommended future not to stay such Hotel management just pay extra for nothing. Please ask them to refund this pay to us. Thank you. Finally we stay at Kaveri Inn Hotel with good service provided rated 5 star. Than You Gvelu Director

Food is okay and staffs are good in behaviour

Room facilities and toilets cleanliness is poor. No hot water

Nothing really

The room smelt strongly of smoke. I informed the hotel of this and all they offered was to bring some spray which they never brought. The wall outside the bathroom had mould at the bottom. The sheets were dirty. There was a really loud ringing sound coming from I think the kitchen that woke me up at 1am and 6am so I had to go to reception and they went to the kitchen and then the sound stopped. Stayed in much better places for the same price and cheaper.