Hotel Emeran

Milý personál Skvělé jídlo Pěkný, prostorný a čistý pokoj Pohodlná postel

Good hotel, easy to find. I would rather refer my review to this complex, rather then the hotel itself, because this is what this place truly great and the hotel is only one part of an amusement center, if you want to call it that way. Breakfast is good, although the choice is very limited. Overall I can recommend it, especially if you're into all the activities surrounding the area. Right in front of the hotel is a ski lift and a bobby car rail, a zipline and trails for bikers. Also a tennis court, climbing wall and mini golf. So, the area is perfect for outdoor activities, especially for families with kids. You can see many locals spending a day out there, which is perfect both during summer and winter! There is a restaurant in the same building, belonging to this complex, where you also have breakfast. The room was clean - you're covered with basics and al you need is there! Unfortunately, only have 2 photos of the food in the restaurant for my review - one is breakfast, the other is dinner. There is also plenty of parking opportunities there - now, since I was there during the summertime, I assume that in the winter,

I liked some of the staff, but others I literally felt like being ignored by! One time at the restaurant, I came in for a dinner, walked past the bar desk where all the waiters were standing. The saw me coming in, sitting down, I was in their sight... After sitting for about 3 minutes and listening how all of them laughed and had a good time doing nothing (in that moment) and simply ignoring me, I just stood up, went to the bar and picked the menu by myself, while taking a good look into their eyes - it's just not cool to treat a guest like that! They saw and realised it, but did not say anything. It's not about the fact that not everyone speaks English, I get that and have no problem with it. My experience was unpleasant mostly with the non-czech employees there, since I can differentiate between the languages! But at this point, I am not going further into details - who knows, knows... Some of the people were truly kind and helpful, it is important for me to mention that! And we came along great despite a gap in understanding each other.

Charming place, friendly staff and pretty location.

Restaurant was shut when we arrived at 20:30

Restaurant or bar to be open

Water supply interrupted

This hotel was very close to the main attraction of the place. It had really good food and nice terraces. Very good value for money. I do recommend it.Very friendly and helpful young staff.

The older staff were not very friendly. There are some strange rules, for example the restaurant at a certain hour was open but the terrace was not open. So even if the hotel accepts dogs they are not allowed in the restaurant and we could not stay on the terrace either, because it was closed.