Passford House Hotel

Comfortable, stylish and had a lovely old fashioned feel

In the bar the beer was bad - end of barrel and bar barman said he wouldn’t change it until completely empty - hotel rules. However, he was very well mannered and friendly.

Most of my stay.

I had no heating for the first night/morning. It was very cold.

My favourite place to stay in the New Forest. Have being going for years and it has never lost an ounce of its charm. An absolute tonic.

The location was lovely and the grounds of the hotel were also lovely. The pool was great a really good feature and the breakfast very nice with a good selection.

The room for me and my son was quite small and because it was high up you couldn’t open the window far, understandably, but it meant little air was coming in! It wasn’t a great room to stay in with a child.

The location and tranquility of the hotel.

Although there are signs, the water in the rooms are very very hot, so be aware.

The grounds are fabulous

Our room was absolutely wonderful, with a lovely view over the garden. Our 7 year old grandson and my son loved the indoor swimming pool and made friends with two other boys. That made the stay memorable for my grandson. We loved the garden and the outdoor swimming pool, although we didn't try it. We are too old.

a bug was crawling around on the floor near our bed which I tried to squash, I found the restaurant charges for breakfast and for dinner higher than I expected.

The staff were brilliant, really friendly and helpful. The grounds are lovely. There is an indoor and (heated) outdoor pool. There's tennis, croquet and mini-golf (don't expect Augusta quality putting surfaces but still good fun). The food in the restaurant was very good with a varied menu.

My shower didn't work. It was an old looking electric heater and pump unit and would only produce cold water so I assume the heater element wasn't working. When I was checking out another guest was complaining about the same problem. The place should really be replumbed to have showers coming from the main hot and cold water pipes. Ditch the half bath you have to step in to and put in a decent shower enclosure instead. A smaller annoyance was not having power sockets next to the bed. Everyone these days wants to charge their phone while they sleep and use them as an alarm clock so having my phone across the room seems very out of date.