Hotel el Descanso

Would have been ok for the price ($25 a night) but there were a lot of cockroaches. I killed a couple dozen.

Friendly and nice staff. Quite comfortable. Very good location, in city center of San Jose, was able to walk everywhere. Supermarkets, convenience stores, fast food are near. Great sodas located on the first floor, under the hotel. Very good price overall. Someone here complained: The hot water is near the beginning of the knob as opposed to the back. There are some roaches in the bathroom and they stayed near there, which is the only downside.

This is a great hotel. It is in downtown San Jose Costa Rica. The staff was excellent. I highly recommend them.

It was ok cheap

Be Warned: avoid this hotel, the room amenities presented by expedia.ca, are misleading, and are often not provided by the hotel. The hotel will not provide any customer service to resolve the issues, and they will not refund you. Expedia.ca needs to revise their listing info because the room info they are presenting is misleading. I know since the past two years, I have booked several stays on expedia.ca at hotel Descanso. My most recent reservation for Jan 21, for a single room, the online room info clearly displays: one twin bed, private bath, city view, ceiling, fan, free Wi-Fi, 32 inch LED TV, and cable channels. These amenities were not provided, which is misleading and unacceptable. Worse, the hotel management made no effort to resolve matters, despite being a repeat customer. And so I declined to stay, and the hotel refused to refund what I had prepaid online for the accommodation. In fact, only a few rooms actually have a city view. Most of the rooms are located off the noisy second and third floor corridors, with no city view, and no fresh air, and are hot, and insecure. The 32 inch LED TVs tend to be cheap old models, often the remote controls do not work. The cable TV system was not functioning, and another hotel guest told me that the cable TV had not been functioning for several days. The hotel amenities offered on expedia.ca are not in fact provided by the hotel. So I urge expedia customers to not reserve this hotel. Regards, Webster, Ontario, Canada.

Be Warned: avoid this hotel, the room amenities presented by expedia.ca, are misleading, and are often not provided by the hotel. The hotel will not provide any customer service to resolve the issues, and they will not refund you. Expedia.ca needs to revise their listing info because the room info they are presenting is misleading. I know since the past two years, I have booked several stays on expedia.ca at hotel Descanso. My most recent reservation for Jan 21, for a single room, the online room info clearly displays: one twin bed, private bath, city view, ceiling, fan, free Wi-Fi, 32 inch LED TV, and cable channels. These amenities were not provided, which is misleading and unacceptable. Worse, the hotel management made no effort to resolve matters, despite being a repeat customer. And so I declined to stay, and the hotel refused to refund what I had prepaid online for the accommodation. In fact, only a few rooms actually have a city view. Most of the rooms are located off the noisy second and third floor corridors, with no city view, and no fresh air, and are hot, and insecure. The 32 inch LED TVs tend to be cheap old models, often the remote controls do not work. The cable TV system was not functioning, and another hotel guest told me that the cable TV had not been functioning for several days. The hotel amenities offered on expedia.ca are not in fact provided by the hotel. So I urge expedia customers to not reserve this hotel. Regards, Webster, Ontario, Canada.

Be Warned: avoid this hotel, the room amenities presented by expedia.ca, are misleading, and are often not provided by the hotel. The hotel will not provide any customer service to resolve the issues, and they will not refund you. Expedia.ca needs to revise their listing info because the room info they are presenting is misleading. I know since the past two years, I have booked several stays on expedia.ca at hotel Descanso. My most recent reservation for Jan 21, for a single room, the online room info clearly displays: one twin bed, private bath, city view, ceiling, fan, free Wi-Fi, 32 inch LED TV, and cable channels. These amenities were not provided, which is misleading and unacceptable. Worse, the hotel management made no effort to resolve matters, despite being a repeat customer. And so I declined to stay, and the hotel refused to refund what I had prepaid online for the accommodation. In fact, only a few rooms actually have a city view. Most of the rooms are located off the noisy second and third floor corridors, with no city view, and no fresh air, and are hot, and insecure. The 32 inch LED TVs tend to be cheap old models, often the remote controls do not work. The cable TV system was not functioning, and another hotel guest told me that the cable TV had not been functioning for several days. The hotel amenities offered on expedia.ca are not in fact provided by the hotel. So I urge expedia customers to not reserve this hotel. Regards, Webster, Ontario, Canada.

He promised first floor and hot water for $51. I gave $60 cash to hold. When i checked in the room was upstairs. The room down stairs was$71. He said the money was gone so I couldn't have it back. Ater saying I would call the police he said OK for the $60. But no hot water.

There was unseen circumstances and was unable to make it to my room. I let them know ahead of time but they wouldn’t refund me for cancellation.

This hotel is close to the main road in San Jose and the room itself wasn’t too bad for the price but that is where the positives end. It was our first time staying San Jose and the impression that was left with us was a dirty and gross city. Im sure there are nice areas but don’t expect anything better from the area this hotel is in. The walls separating the rooms are like cardboard and we could hear moaning from the sex workers multiple times per night. Other than the moaning the noise from other people in the hotel was also very loud. On our second and final night a man checking in to his room tried to open our door while walking down the hallway. Sleeping here was difficult which is ironic for a hotel called “Hotel el Descanso” and that is why I am leaving behind a bad review.