Homewood Suites by Hilton Queretaro

Only the site

Very dirty

The breakfast had a wide selection of different foods, which was very good. Everything was very tasty. The room was very comfortable, it was a bit smelly. Amenities were very good- well-equipped but small gym, laundry room, heated pool, basketball court. It was a comfortable stay.

There needed to be quicker replenishing of many breakfast items, as there was a long wait for more of a few items. The eating surfaces, however, were always dirty. It did not look as though the tables were wiped down after meals were over. The tables need to be cleaned after each guest leaves their spot, as food was left on the tables, and as a result, flies were prevalent.

The rooms are very spacious and comfortable with everything I needed. Kitchen very well equipped

It was hard to find seats available for my family at breakfast and the food took some time to be refilled when it ran out. I had to ask the receptionist for help

Amenities were very good and well-maintained. Daily breakfast was also very good with multiple options available. Staff was very responsive to requests such as more towels for my party of 5.

The main problem is that the tables are not wiped down at all, so my family had to search daily for the least dirty table to eat breakfast at. I mentioned this issue to the staff at the front desk, but it still continued. The dirty tables also encouraged flies while you tried to eat.

It was great to find that there were a lot of things in the room. It was like home. The staff was very friendly and they answered all my questions. The included breakfast was really great

The parking lot is small and you need a car because the hotel is in the middle of nowhere.

Location, food, the room is very well and have if all

The towels are old need to change