V V Hotel Battambang

The pool, the staff, the cleanliness and comfort.

The hotel itself is great, clean and staff were efficient. But the area around it was super dirty, dusty and not the safest to walk around if you are not careful. It was very convenient and located right next to the markets and many coffee shops, but maybe they were doing construction throughout the city.

I visited the several "top" hotels in Battambang. VV was the nicest and newest. However, unlike the other hotels, VV is not designed in the theme of Cambodia, if that's what you're looking for. VV looks like a typical 4-star in the US. Cambodian meals in restaurant were delicious.

Nice and central, right near the main market. Plenty of shops and cafes nearby. The room was large and king size bed really good. All towels and bedding excellent. Lift worked well, although was a bit dicey during a storm. Not their fault, all the electrics went on and off with the pending storm (it had not rained for three months) including the wifi. Reception staff friendly and efficient. Door staff good. Breakfast on second floor good, with very friendly efficient staff.

Room a bit dated but fine. Room service a bit hit and miss. Many items not available. I ordered a green papaya salad and there was too much fish sauce overflowing the plate (and not a balanced sauce) and made everything sticky. It had a raw prawn on top of the dish which I did not appreciate. No explanation on the menu what ingredients in each dish. Also a bit hard to order the room service as limited English spoken. And then the dish takes over half an hour to come. Room seemed clean enough but the shower screen not very clean.

The location was excellent in the center of town. The room and bathroom were clean and the staff was friendly. Very nice view from the pool and sky bar. The food was good too.

Nothing to dislike

breakfast was good. Room size was big.

SOP for housekeeping service needs to be improved. There are times when there was no supply of soap, no supply of toilet paper and, at times no supply of bath caps. The phone in the room was not able to connect to the housekeeping/reception counter. When I went to the reception counter and it was during afternoon, nobody was at the reception counter.

Very nice and clean close to the market and restaurant

Nothing

Nice staff. Great location.