Hotel Isabel Palace

Property does not exist

Property doesn’t exist

Staff was good and humble. Rooms were big sized.

Need proper maintenance with trained staff. Bedsheets and towels were not of good quality. I was disappointed to see the staff cleaning plates and crockries with a very dirty curtain and table clothes for breakfast. Did not feel like having breakfast then.

Supindra at reception was very helpful.

Cleanliness.Staff don't know the meaning of the word. Only the bare minimum was done.

Great Place to stay when you are in Khujraho.

It was just one night stay so don't know if there was any.

bon petit déjeuner et personnel serviable et attentionné.

L'internet dans les chambres une fonctionne pas bien : il faut aller à la réception pour avoir un internet correct.

Buffet breakfast Nice large room

Floor of bedroom and terrasse not clean

The hotel has a certain charm, that needs refreshing, and some tlc, (tender loving care). Staff are sociable, helpful and able to hold a conversation. Errors in understanding occassionally occurred. They do not listen fully to the order requirement. You get what everyone has always got, until it's explained in more detail. The rooms are more than adequate, having balconies on lower floor, with good shower and toilet space. Beds were good, although only 1 pillow provided. The breakfast was adequate to good covering most wants, although cereal had to be requested as not offered. It requires someone with passion to get to grip with dusting, polishing and hygiene as current practices are sloppy. Typical slack quality of work experienced in most hotels. Overall we would use it again should they offer the room at the discounted rate we obtained, but not at the full rate typically shown. Oddly, the wall fitted noticeboard with useful details is situated beyond the entrance door, so unless you walk past the entrance you would never know it's there. Bizarre.

The room (103) has a large window view, with a balcony, but the windows are not private, so curtains had to be closed all the time. Room was larger than typically found. The in room facilities were just for show, kettle broken, minimum milk additive and no good sized cups. The room doors have not seen a Polish rag since they were fitted. Fancy embellishments on the internal doors clearly show they do not get dusted, or polished. AC controller had to be found, with working batteries. Light fittings are either up or down. An indication of penny-pinching was the 200ml water supplied gratuitously - enough to brush your teeth only. The dining room is an oven heat nightmare, as the ac only works at end wall, the ceiling fans just push hot air around. Some chairs are old and need replacing. Waiters are frequently interrupting you to check if you need more of anything and should you blink the plate would be taken. Their is a feel of just make it work at the minimal effort.