Dye House

This is a clever hotel in a developing part of Providence. It has a lot of potential. The room was comfortable although all the bugs are not ironed out yet. It is a very good location for a hotel if you want to get to Federal Hill or go to an event at LaSalle Academy. I expect this hotel will evolve and become a really cool place to stay.

The entry system is a bit of a challenge. You don't see anyone on staff so you have to figure things out on your own. The room was good albeit industrial. No warm and fuzzy here. The TV was frustrating to get to a standard TV channel. The smart TV was not smart enough. Or I was not.

I really enjoyed the size of the space, the bed was comfortable. I liked the QR code check in and although there is no staff on the property, they were quick to answer any questions via text. I was nervous about parking however each room had a reserved spot, which I appreciated. I did utilize the workspace as well as the chair area while working from the room. There is a renovated mill area with food, breweries and a distillery, within a 5 minute drive.

My room was on the street, it was pretty loud at night but they did provide ear plugs. The location wasn't the best, not much to walk to as far as eating or drinking goes. For the location, I found the price to be very high.

Nothing positive I can say. See what we didn’t like

The Dye House says it is a boutique hotel. It is not. On its website it gives the impression it is in a revitalized area in Providence. Some revitalization has happened but there is plenty more to do. There are no services or staff onsite at the Dye House. The only way you know this is if you read all the reviews. They do mention this when they send you the code to your room, which we never saw because it was in our spam folder. When we arrived, the area around the Dye House was desolate. There were no people or cars. Once we got inside and realized not only were there no people around outside, there was nobody inside. It felt uncomfortable and unsafe. We immediately booked a reservation at an actual hotel and left. When following up with the Dye House and expressing our concerns, they said it was clearly detailed on their website that they were an “invisible service” boutique hotel. I see that as marketing spin for no service. I went back and checked their website and could find only one brief mention of “invisible service.” There was no definition of “invisible service.” For a location that has no service, they are overpriced as well. If you are okay in staying at a place that has nobody onsite, no services, and doesn’t feel safe walking around, then this place is for you. If that is not what you are looking for, I suggest you look at other actual hotels in Providence.

Location was concerning. It was in a developing neighborhood.

The walls in the room had no sound barriers you could hear the adjacent rooms.