The Old Mill Whitchurch

The room was basic but ok and initially would have met our needs of somewhere to get a nights sleep and was nearby a venue we were attending. On closer inspection having lifted the mattress protector there were a lot of stains below, not acceptable, so we left and booked another hotel which as a last minute booking was a distance away from the venue and expensive.

It was clean

Room 10 up 3 flights of stairs then a spiral staircase into the roof space. It needed the finishing touches finishing, trim round the door in bathroom, bad smell in bathroom, bedroom door peeling and blistering, hole in the wall with large amount of cables hanging out, 2 large Metal plates sticking out off a beam down the side of the bed very dangerous. Emergency light over the bed with a green standby light that turned the room green when the lights were out and some sort of electrical device that bleeped every 20 minutes. And to top it off a compressed gas cylinder in the chest of draws very dangerous.

Nothing

Room was too small with a double bed pushed against a wall one side. En suite has glass doors so absolutely no privacy when on the toilet or in the shower. The shower itself was dirty and poorly maintained and leaked under the door onto the carpet. 2 spare pillows provided but no pillow cases to put on them. Will not stay again.

Nice decor comfy bed and seats great tv

Location, Clean and Tidy.

1. Room access was a real problem. Though the reception door at the back of the property was open I had real difficulty accessing the room and there was absolutely no one to assist. I only found the room access device accidentally (on the small door handle) and it was tiny. I had to return to my car to get my reading glasses and even then I struggled to read it and enter the 8 digit code from my phone.. Once in, I put a small bag in; turned my back and the door swung shut and locked me out. Had I dropped my phone inside I would have been completely locked out with no means of re entry. This prospect was not funny. Also I booked for two nights and only enough milk to have one hot drink per day and not a single biscuit or snack, (or shop nearby).The Restaurant on the ground floor was also closed and it was a Saturday evening. . Also the step to get in and out of the shower room was a hazard especially when dark. Afterthought.. Had the Access code stopped working at the appointed time on departure, I could easily have been locked out while loading my car had I been just few minutes late. There was no margin for error.

No complaints

No staff around but it wasn't a problem