Richmond Boutique Hotel

I had one of the worst travel experiences with Richmond Boutique Hotel Nathiagali. I had booked a room in advance, received confirmation, and planned my trip with my entire family based on that. But shockingly, when we arrived at the hotel, they flat-out denied our booking and refused to give us a room.

Their management showed zero accountability, and there was no apology or compensation offered. If this is how they treat confirmed guests, I strongly urge others to avoid this hotel. Don’t trust their booking system or promises—they can cancel on you without warning.

A simple traditional breakfast was served as set buffet.

Breakfast service quality, disposal cups were disappointing. Cupboard in the room had no hangers.

It’s location is superb

There was no proper hot water and no fan in the room.

I liked that there weren't that many people there, as it was too expensive and the season hadn't started yet.

Many things. First off, it wasn't clean. Second, it was just too expensive. It wasn't anything anywhere near to how expensive it was! It didn't offer anything significant. It was dirty, there were spiders which I had to kill. And they were huge! The washrooms sucked. There was warm water only in the day time and that also, not the whole day. The electricity sucked, the Internet also sucked. The location was bad. It had a very steep slope which the car had to cover and even a little inexperienced driver can have an accident pretty easily, especially if it's raining. The rent included breakfast but the breakfast sucked. Even the fried eggs were undercooked and fried in a whole lot of oil. They were raw and dripping oil! How hard is it to fry eggs! Don't even get me started on the rest of the food, it was abysmal. The rooms had a smell of ass. An ass infected by fungus. Yes it smelled like fungus dudes! The towels were not clean, the washrooms and the rooms were dusty. You couldn't even walk barefoot. The beds were very uncomfortable. If anyone has problems sleeping, just know that you won't get any sleep there! The TVs even didn't work! I had to call a guy to fix the TV! There wasn't even water in the room to drink! I had to give empty bottles to the staff to fill them alreast 3 times a day! The rent for my two days in that abysmal place was in excess of 33 thousand rupees. It should've been around 10 thousand for what it offered. I'm never going back there, and no one else should either.

Location is cool

breakfast plates needs to be upgraded

Location was fairly close to the main market, only a 10 mins drive. Peaceful environment

Room wasn’t super clean. Spider webs and dust. Barely any toiletries, just a cheap small soap bar and a tissue roll. Staff wasn’t super attentive even though it wasn’t super busy when we arrived. No refrigerator in the room. TV didn’t function properly. Internet was high speed but not reliable, and stopped working every few mins. Not all electrical fixtures worked.

The location

The managers' administration. I booked a room with a balcony but provided without a balcony. They charged me the higher price with a low category of the room despite i mentioned that its wrong.