Goldner Hirsch

Struttura caratteristica

Mancanza dell’aria condizionata e e disorganizzazione, la prenotazione era per tre persone, ma il terzo letto ce l’hanno fatto a fatica alle 22:30

I didnt like anything about the stay.

There was nobody at reception when I arrived. There was a nite on the door that said to call. I'm from canada, and I was unable to call the number. It's a good thing for the German citizen who walked up 20 minutes after my arrival, who was also staying there. There could've been some kind of warning or info given when I booked, but they said absolutely nothing. On top of that, the room smelled bad, was moldy, and I was rushed out of my room after they changed my check-out time last minute. When I was worried about the tap water after noticing the black mold, I sent them an email to ask if the water was drinkable seen as there were no employees around until two days later. To my displeasure, they answered me nearly 72h later, saying that they are fully booked and that they are sorry. Clearly, they do not care about their customers or their customer service. I highly recommend you avoid this place unless you want to be completely let down and if you want to get sick, of course. Dinkelsbühl is a beautiful town, I have nothing against the location, but I will never go back to this place, and again, I highly recommend anybody stay away from this place. There are about 10 other hotels (that I know of) in a 2km radius, so chose wisely.

Historic building located in the heart of the beautiful old town. Very warm welcome even when I arrived very late at 23:00 from a bike ride Amazing breakfast.

The room hasn’t been refurbished since a while, but I was fine with that time travel touch, especially for the reasonable price.

Nice hotel with friendly staff

N

Nice rooms great location and super staff

Just in the middle of city center, but the city center is so small so it is not really matters

The main issue were to get in, hotel was closed, no reception, no messages from the personnel, we drive 8 hours and had to search for phone number to call someone to let us in (no whatsup or other Messenger). The bed was very uncomfortable. May be it was out of season problem, but definetly never again for us.

Good, clean room. A little quaint, but it's old! Very good and plentiful breakfast (included in the price) Very good dinner. Super nice and helpful staff.

That l had to go home.

Good breakfast

The facilities are simple. As it is a very old house, not so much to chance