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9.1 / 10 Guest Rating

Imperla Hotel

Av. Hidalgo, Col. Centro, Isla Mujeres Lote 11, por Av. Fco. I. Madero. A un costado del oxxo. Antes "Don Chepo"., Isla Mujeres, mx

Imperla Hotel - main view

About the Property

Stylish Accommodations with City Views
Immerse yourself in the vibrant city of Isla Mujeres at Imperla Hotel, located just steps away from El Cocal Beach. Enjoy the modern comfort of air-conditioned rooms equipped with a desk, safety deposit box, flat-screen TV, and a private balcony offering stunning city views.

Convenient Amenities and Services
Experience a hassle-free stay with our 24-hour front desk and complimentary WiFi throughout the property. Relax in our non-smoking environment and make use of the wardrobe in each room for your convenience.

Prime Location near Top Beaches
Discover the beauty of Norte Beach just 200 meters away and Isla Mujeres Beach within a kilometer from the hotel. With Cancún International Airport a short 32 km drive, your tropical getaway at Imperla Hotel awaits.

Book your stay now and indulge in a perfect blend of comfort and convenience at Imperla Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Safety deposit box
Soundproof rooms
Non-smoking throughout
Daily housekeeping
Adult only

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional334 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality8.4
Amenities9.0
Value for Money8.9
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

R
ReneeusUS
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Great location, clean and amazing staff!"

10.0

The location cannot be beat. Right in the middle of everything!! The staff was so friendly and very helpful!

Helpful?
Y
YuvalilIL
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"ממליצה ממש ולקחת חדר עם מרפסת זה מאוד חשוב"

8.0

בעיקר המיקום מושלם והמרפסת ממש ממש מוסיפה. החדר נחמד.

היו שיפוצים כשהגעתי אז היה מלא רעש. צוות המלון לא יודע חצי מילה באנגלית. כשהגעתי מגבת אחת שהייתה מקופלת יפה הייתה מלוכלכת מבפנים.

Helpful?
P
PolonasiSI
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Top hotel"

10.0

Everything.

That I had to leave

Helpful?
M
MoralesgtGT
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Exceptional"

9.0
Helpful?
J
Jan ErikdkDK
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Godt og centralt beliggende hotel. Kan anbefales"

9.0

Centralt beliggende, god plads og pænt o rent

Der er lidt larm fra baren ved siden af. Men gode vinduer lukker det meste larm ude

Helpful?
R
RobertplPL
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"Exceptional"

10.0
Helpful?
G
GerrycaCA
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Excellent place to stay in terms of quality and location."

9.0

The location was in the middle of the central town. Multiple restaurants, live music, souvenirs and beaches, all walking distance. The staff were kind and very helpful.

There was nothing about the hotel that we did not like. Everything about the hotel was excellent.

Helpful?
A
AKINORIjpJP
Verified booking
solo_traveller
Standard Room
Stayed in Feb 13, 2026

"また利用したいです"

10.0

人当たりの良いフロントスタッフ、ビーチや飲食店への快適なアクセス、文句のつけようがありません

無し

Helpful?
D
DayanilIL
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Good"

6.0

המיקום מושלם קרוב להכל באזור הנכון

לא היה מים חמים והעובד בכניסה אמר שינסה לברר אצל המנהל שאמר שהם לפני כמה ימים תיקנו ואם לא עובד אז רק בבוקר יוכלו לדאוג לזה ונותרתי עם מים קפואים למקלחת

Helpful?
K
KheirafrFR
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Good"

3.0

L emplacement

La chambre attribuée est dans un état totalement insalubre : draps tachés non changés, sol très sale, beaucoup de poussière et salle de bain en mauvais état. Nous avons signalé le problème à l’établissement et laissé une chance pour un nettoyage, mais rien n’a été amélioré. De plus, nous avons constaté la présence de cafards dans la chambre,

Helpful?