Samoa Hotel

The restaurant is very nice, great food.

No TV in the rooms and the staff are a bit noisy in the mornings from early.

The room was exactly what we needed, it was clean and it slept well

The 'other' door in our room leads to a passage where there were other rooms, and the staff or people there were absolutely unbearable! They were swearing, shouting, playing loud music the entire evening—nonstop! They were shouting and drinking in the courtyard right in front of our room, disturbing our peace all night long. They were rude, yelling at each other, and the music was blaring until dawn. We couldn't get a moment of peace or rest—completely outrageous! They were stomping up and down the passage, with an opening at the end of passage.

The staff were friendly and tried to accommodate us when we reached out, although the solutions didn’t always work and we were still charged in full for everything.

The rooms are old and very basic. It smells stale and dusty when you enter - almost like they are not used very often. The hotel is VERY noisy. There is a restaurant bar right outside the rooms that plays music loudly all night. Some of the windows in the bedrooms can’t close properly making it even harder to block out the noise and it can become very cold at night. The toilet in room 10 also makes a noise that you can’t turn off. There is a wedding venue right outside room 3 and the bedroom windows look out on the reception hall and braai area. We asked to move when we saw them set up because the bar already kept us up the night before so we could only imagine that this will be far worse. The beds and pillows are old and uncomfortable and the plug points have been painted over making it hard to insert plugs. You must also bring your own adapters even though this a hotel they don’t cater for travels in this way. My elderly parents had to leave a day earlier and we communicated this to the hotel a week before check in. They were very accommodating and said that this is not a problem at all, but then they still charged us for the room after agreeing that we can cancel it. On Sunday we were woken up by loud piano music and singing. The location may be central but it also makes for a very noisy stay.

The bar and live music was excellent. Breakfast was great