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8.7 / 10 Guest Rating

The Hugo - Hotel Concept Canterbury

19 St Peters Street, Canterbury, gb

The Hugo - Hotel Concept Canterbury - main view

About the Property

Luxurious Accommodation
Experience the epitome of luxury at The Hugo - Hotel Concept Canterbury, where every room is designed with BoConcept furnishings and Temple Spa toiletries. Enjoy city views and air-conditioning in select units, ensuring a comfortable stay.

Prime Location
Conveniently situated on Canterbury High Street, our hotel is a stone's throw away from major attractions like Canterbury Cathedral, the University of Kent, and The Marlowe Theatre. Immerse yourself in the vibrant atmosphere of Peter’s Street, surrounded by independent shops, restaurants, and nightlife options.

Nearby Attractions
Explore the wildlife at Howletts Wild Animal Park and Howletts Zoo, both just a short distance from our hotel. With London Southend Airport within easy reach, your travel convenience is guaranteed.

Book your stay at The Hugo - Hotel Concept Canterbury now and indulge in a truly unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Parking is available off-site and may be chargeable. Please contact the property for more information at least 24 hours before arrival. Please note The Hugo has no reception. Details about check-in will be sent to guests by the property prior to arrival. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent1180 verified reviews
AI Summary

Guests highly rate the comfortable and clean rooms and frequently praise the great location.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

J
JUAN JOSE BETORZ LATORREesES
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Buena opcion para alojarte en Canterbury"

8.0

La ubicación en la calle principal de Canterbury

Aunque las habitaciones estaban limpias, hubo detalles que no nos gustaron como la falta de papel higienico o la limpieza de las mamparas

Helpful?
P
phantomexitIT
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

9.0

La posizione e la pulizia

Le scale ripide

Helpful?
S
Sojourn7gbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"A convenient base with clean, modern accommodation."

7.0

I liked that entry was by keycode - no stress about forgetting keys - and the en-suite shower room was well appointed. Towels etc were plentiful and the standard of cleanliness was reasonably high. The coffee machine was appreciated. The location, while a little noisy at the start of the night, is a great one, near the Wetsgate Towers and the town centre and some nice riverside walks.

There was little space in the room. The curtain was stiff to pull. A few bits had escaped the cleaning process. The coffee machine was not quite self-explanatory and there was no kettle for alternative drinks. There were no chairs, or wardrobes in the room. For two people or a longer stay it would have proved a tight squeeze. For a single traveller, a smaller bed would have made the room more spacious and practical.

Helpful?
E
EnikogbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0

Located right in the heart of the city centre. The room was a bit small, but it was modern, clean and cosy. Also the very nice bathroom. I particularly loved the coffee machine! The gentleman I spoke with was very helpful.

Non

Helpful?
M
MichellegbGB
Verified booking
extended_group
Standard Room
Stayed in May 25, 2026

"Perfect. Better than a hotel!"

10.0

Fab location. & see me great touches. A little breakfast milk and coffee etc. Fans on when we arrived as hot!

Helpful?
B
barnettgbGB
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Good"

5.0

Great location right in the centre Comfy bed Clean facilities

Noisy! Very small room, could clearly hear everything in the next apartment. Stayed on a Saturday and had music from the pub / restaurant next door until midnight Recommend ear plugs ( these were provided) No tea provided only coffee

Helpful?
G
GwénaëllefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

L'emplacement, la taille du logement

Le tissu du canapé n'était pas très propre

Helpful?
L
LuizagbGB
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Exceptional"

9.0
Helpful?
W
WernerdeDE
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Tolles Appartement zum attraktiven Preis."

10.0

Sehr gepflegte saubere neue Ausstattung. Die Lage war sehr zentral, direkt im Zentrum und im Stadtleben. Die online-Kommunikation war sehr gut. Diese Unterkunft ist sehr zu empfehlen.

Helpful?
T
TerencegbGB
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Great"

8.0

Noise from outside the pubs next door till about 2am

Helpful?