Grand Silver Ray

The staff was very friendly and helpful. Rooms are cleaned and comfortable.

Room facilities Cleaness Supportive staff Good food

Intermittent power failures High price for room

Food was so good, both dinner and breakfast. The Indian cuisine was amazing so as the Indian chef (Mr. Singh) who made the food. Breakfast had a huge variety and totally worth the money. Location too is quite decent and rooms are clean and nice.

The room services are very poor and the numbers never worked. It took hours for the staff to bring us few coffee packets in the morning. Staff is anyway not so professional. Its good if the room had a mirror inside since we have to go to the washroom to reach the mirror. It was very disturbing. Hotel staff excluding the ones at restaurants are very irresponsible. specially who ever the person at reception. We wanted to accommodate our two drivers too for one night, and the receptionist confirmed that they can accommodate drivers too as they have driver rooms. But our two drivers have had a terrible night without sleep in the place that they have given. They have given a changing room of the security guards which was full of sweaty clothes and boots. it had been a mosquito filled place without even a fan. the bed even hadn't a sheet. So how okay, the hotel may look to the outsiders, if they don't have values and good practices and just running after money its not worth giving them more businesses. It was even a fairly expensive place and they need to be more responsible when treating their clients.When we complained, the person who picked the call told us he'll check and revert, and never called. If they told us that they cannot accommodate the drivers we could have found them a place to stay. Because at the end of the day, we all are humans. So we may never have a second visit to this place.

Great property, and would love to rebook it again.