PP GRAND KAMALA HOTEL-SHA Extra Plus

Very clean, comfortable, always snacks available in the lobby, very nice service, good location, next to a place where you can eat well and cheaply or drink fresh fruit cocktails. I recommend it and the next time you go to the beautiful Kamala beach, you will also stop here.

Nic

The reception girl is really nice and friendly

The young male reception(who is also the manager I suppose) is very rude to lady and lack of gentlemen manners and EQ. I just wanted to cross check with them and OTA platform if my two nights extension payment was settled and he was suddenly extremely impatient and shout at me “ Don’t make me angry”, WTF! I was shocked how can he gave a female customer such fiery temper and rude attitude. Besides,he didn’t offer a sincere apology which I don’t expect that. in a word, I will never back and recommend anyone. It really ruined my mood that day,and this is the first time anything like this has happened to me in my ten years traveling period. And also my first and the only worse comment.

Well located in Kamala, clean and lovely staff

Modern rooms in good condition. good quite location some free snacks available 24h.

long check-in, had to wait until 4 p.m. Ground floor rooms are super noisy, you will hear every word from reception, every door opening/closing, rooms faced to parking. Cleaning is very late, can come at 5 p.m. 3% charge for credit card

very cozy hotel and friendly staff. availability of tea, coffee and various snacks

noisy a/c, noise from the road traffic (for the room with mountain view)