Hotel The Vilana A Unit of JG Developers Rishikesh

The way they are felicitated their guests were commendable

Breakfast can have more variety of snacks and tea coffee needs to be improvise

Comfortable and cosy stay. Curated menu.

Slightly underwhelming breakfast but top notch, ala carte menu. Could reduce using single using plastics. Provision of iron box. Gym is missing.

The design and the room was nice.

1. I ordered food from the kitchen they took my order food didn’t arrive I wasted 2 hours waiting exhausted after a 16 hour flight. Ended up ordering food delivery. The staff has a very, very limited English. They will say Yes but they don’t understand English, better to use a translator app when communicating with them. 2. There was a party going up on the floor until 4am it was impossible to sleep and the reception didn’t do anything about it once I asked them. Definitely don’t go there. 3. Super cold in the room, winter in Rishikesh is cold, they brought me a noisy heater something like a hairdryer just a bit bigger.

Location. Friendly room staff. Food available was made well.

Wasn’t as clean expected for the rates, torn towels, webs, one dental kit for 2 guests, one hand towel, mini bar was dirty, a quarter of toilet rolls provided and not refilled when seen very few are left. Based on the number of occupancy the hotel will host buffet breakfast which isn’t communicated and lands in an arguement within staff of what needs to be charged. Kitchen menu provided isn’t fully available throughout the period even though they are seasonal at the time. Wall USB points not functional. TV and TATA service not functional, what’s the point of having one?

Room size Engagement of staff

Breakfast without buffet

Chambre confortable, personnel très disponible. Restaurant de bonne qualité

L’odeur de la chambre