Gateway Chikmagalur

Ambience and hospitality of staff

Staff behavior, Dining and refreshments, musical night and cleanliness. Everything was excellent!

Amenities not fully available.

Breakfast: The breakfast was excellent. Amazing spread. Constantly refilled, so it was always fresh. Plenty of staff are constantly on the go, cleaning plates and glasses to replace the ones taken. Available to give orders for eggs or dosas as well. All in all, a very sumptuous breakfast. Room: Very spacious. Had a big enough bed for myself, my wife and son. Very comfortable mattress. Had a table and chair, and a big sofa. A good view outside the room as well. A couple of chairs on the balcony, which was excellent in the mornings. Spacious bathroom, with a separate shower area. It had a ceiling rain shower. Room Service: Excellent Room service. Very tasty food. All the dishes ordered were good. Indian, Italian and Chinese. Very good cooks. They deliver the food to your room within 15-20 mins, still piping hot and fresh. Staff: Very friendly staff. They were able to handle kids well, which is not the case everywhere. They could speak Hindi and English. Very understanding and always offered help for anything at all. Location: It's right at the edge of the forest area. The roads to the entrance are good, just a bit of a patch till the gate, but once inside you are totally in a different world. Had facilities for cycles, and an area to play basketball or tennis. Great swimming pool, a separate one for kids as well. Excellent facility to walk around the entire property. Plenty of greenery so you will never notice the heat outside even during peak afternoon. Excellent for couples, families and business trips

A little on the expensive side overall, but given the facilities and how far they are away from the main city, its still reasonable. But it is a point to consider as not everyone may be able to find the value in it.

Good breakfast & location. Excellent service !!

Bathrooms are a bit dated

The hotel was lovely.. the rooms were spacious and comfortable. Food was very tasty and the service and staff was very good.. the evening magic show and the live performances by the couple singing and playing the guitar was an excellent addition..the activities chart given to us during check in was a brilliant option and helped me planned my day for sightseeing..the gentleman managing the treks and activities was super helpful. The spa was good.. esp the lady who did the massage was excellent. My sr citizen mother enjoyed the experience and felt releif from her pain and aches. All in all, felt completely comfortable and at home, through our 2 night stay.. thankyou

Could have been at a hilly location so could have experienced the hills too

Ambience, cleanliness and quiet location.

Items ordered for the dinner were not tasty.