Ingleside House

Lovely hotel. Fantastic location, staff are friendly and the rooms are gorgeous

The Christmas decor

Our bathroom was dirty, our food was terrible I am 5 months pregnant and had to send the prawns back as they were undercooked and the risotto was also freezing cold . Food was sent back twice such a shame as it was our first wedding anniversary!!

I stay away alot for work and this is now my new favourite place to stay whilst travelling around Cirencester /Cheltenham area. Location is great, rooms are absolutely lovely. Radio was playing when I arrived and was shown to my room which was a lovely touch. I would now stay here for leisure aswell as business.

I was worried about parking as there isn't any at the hotel, but there is a very reasonably priced carpark literally opposite on the other side of the road. There was a small issue with my TV in the morning which wasn't a problem as I just popped the radio on whilst getting ready. I have nothing else of a negative nature to say

Beautiful old building only 10 minute walk from the city centre and next door to the lovely Barn Theatre.

The condition of the room was tired and didn’t meet the (price) expectation. One of the bedside lamps didn’t work, soap holder in the shower hanging off, wonky loo roll holder, toilet seat didn’t stay up on its own, peeling paint in the bathroom, no details on wi-fi access or guest services in the room, a strange plate of crumbs under a glass cloche presumably left from the previous guests, and the shower tray’s profile was too low to contain the water flow from the shower. Breakfast was tasty but chaotic… we were told they’d run out of clean mugs which meant waiting for a drink, and food finally arrived after 45 minutes wait. Staff were very lovely but all very young and green… needs some strong leadership putting in place.

The rooms are tastefully decorated with a stylish, modern feel, and the property is conveniently located within walking distance of the city centre, which made getting around really easy. The staff were genuinely warm and helpful—always friendly and ready to assist with anything I needed.

The room itself was quite small, but the main issue was how dusty it was—something that really impacted the experience. To make matters worse, the room wasn’t cleaned the following day, so the dust remained. I was attending a wedding and didn’t have time to speak to staff, but I had assumed housekeeping would take care of it. The pillows were also uncomfortable. They were feather-filled and too thin when using one, yet uncomfortably high when stacking two—so a good night’s sleep was difficult. Another thing I didn’t quite expect was the breakfast system. It had to be ordered from a set menu at the restaurant, rather than being more buffet-style or flexible. That said, the staff were very kind and accommodating, often offering a bit more than the set allowance, which I really appreciated.

Everything

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