Jungle Vista Boutique Hotel

The location of the hotel is convenient! We ended up not staying the night at the hotel, so weren't able to make any positive experiences.

I had requested a room on an upper floor. What we were given was a room in the souterrain, next to the elevator. Advertised was "forest and pool view" - we didn't see either as we were basically below the pool. Moreover, the room was FILLED with mosquitos and insects (both dead and alive). We were in Arenal and Osa before, in the middle of the jungle, and nowhere it was as bad as here. We tried to exchange the room but were told this wasn't possible as they were fully booked. We really didn't feel welcome at all so we ended up leaving on the first night (I had originally booked 3) and staying at a different hotel down the street (which was great). I actually felt bad for the (clearly swamped) receptionist, who's obviously not at fault here. However, the management's dealing with guest is, in my opinion, questionable. I wrote them two messages after we left, asking to at least be reimbursed for the 3 breakfasts - and was simply ignored. No explanation, excuse or anything - not even a short response at all. We were simply fully charged and ignored, which confirms the first bad gut feeling that we had when we entered the hotel.

Very nice hotel. Good location, friendly staff, big and comfortable rooms with amazing jungle view

Rooms smells humid

The hotel is quite new, all the amenities are well-maintained. Our room was spotlessly clean, spacious, and comfortable. There was a kitchen with a fridge in our apartment, which was convenient as we could prepare some fresh fruits by ourselves. Breakfast was delicious, you could choose from a few different options, and you got also some fresh fruits and juice. There was also a possibility to have coffee for takeaway. The restaurant has a short menu but the dishes that we tried were delicious and of very good quality. The staff, both at the front desk and restaurant was polite, attentive, and helpful and they all are doing an excellent job. The rooms and pool are out looking in the jungle where you easily can spot some animals (sloths, monkeys, birds). Parking in front of the hotel is small, but we never have had problems finding the place.

The hotel is located by the street so during the day you can hear some noise. The night is quiet. It is good to know that the beach that is close to the hotel is quite far and going back you have to make steep uphills walk. If you have a car it does not make a problem.

the room was really nice and clean

the pool area smelled like garbage, there was lound construction going on and you can hear traffic from the busy road above. deff not vacation vibes.

Breakfast was SO GOOD. The French toast was the best I’ve ever had and monkeys climbed in the trees as we were having breakfast. Could not have been happier

Excellent hotel, super friendly and helpful staff, and restaurant food was delicious!!!

The staff was very kind

Our room was in front of the pool and there was no privacy. it wasn't possible to open the balcony door without people watching us while they was sitting next to the pool (and there was no window). The room was clean but the smell wasn't so good. The price was expensive for that.

Beautiful hotel in a great location (walking distance to both the beach and lots of restaurants and bars). The room was spacious, so comfortable and very clean (you can have room cleaning every day). The staff were wonderful and so helpful, it was our honeymoon and my husband's birthday whilst we were they and they kindly sorted out gifts for both of these occasions. You can see parrots and monkeys from your balcony. Amazing hotel!

It is a little loud with traffic from the road outside, but nothing ear plugs can't solve.