Marboka Hotel & Suites

Pros: Stunning ocean view and a very quiet location. The hot tub on the balcony was great, and whale watching right from the balcony was a highlight. The room itself was kept clean. Cons: Unfortunately, everything else. The room was extremely basic. The sheets were old and scratchy, and there were only three pillows. We asked for more and were initially told they didn’t have any. After repeatedly asking, we eventually received two more pillows. Towels were stained, old, and ripped. There was no dresser to unpack into and very few hangers. The jets in the hot tub wouldn't turn on. There was a coffee maker, but not even complimentary coffee in the room The photos are misleading when it comes to amenities. The nice-looking pools shown are private. The actual shared pool is tucked away behind a rusty fence, has no ocean view, and gets no sunlight. The women’s bathroom at the pool didn’t even have a toilet seat. Because there was no decent pool or common area, we spent all of our days away from the hotel. The beach itself is pretty, but the tide comes up and covers the sand, so it’s not usable all day (obviously not something the hotel can control). We ended up paying a day pass fee for a couple of days at a resort in Zona Romantica for a nice pool and beach with a full bar and an on-site restaurant. At check-in, Franco told us we could use the beach lounge chairs, towels, and other beach amenities during our stay. On our checkout day, we didn't need to leave for the airport until 2 pm, so after checking out, we went to sit on the beach for a couple of hours. When we arrived, Franco had already called the staff member who manages the chairs (we believe his name is Enrique), and he told him we had already checked out and should be charged. After staying five nights and not using amenities at all, we were told we’d have to pay 100 MXN to use chairs for two hours. After arguing for several minutes, he eventually allowed us to use them for free, but the interaction left a very bad impression. Overall: While the view and quiet location are excellent, the lack of basic comfort, misleading photos, and poor guest service made this a disappointing stay. At $300 per night, the quality did not match the price.

The location and views were incredible

The hotel is not being maintained enough. Bathroom ceiling falling apart, stains on sheets and blankets, towels were in terrible shape they felt like dish cloths, horrible wifi, missing tiles at the pool, not enough proper kitchen items (microwave and toaster would make a huge difference), the front desk staff is not trustworthy.

The Scenic view, the beach and the restaurant. The helpful personal.

No lifts. Also, security safe did not work properly. It is not far from Zona Romantica but the road between is not easy to walk. So, you usually need to use Uber - which is cheap but sometimes difficult to find (due to low mobile network connectivity during high season).

We had a terrible experience at this hotel. I stayed here with my two friends from 26th to 29th December 2025. The guy at the reception, Franko, was too rude. There were a number of problems with the room, the towels had big stains on them, there was big dirty stain on one of the bedspread, the shower nobs came off while turning them. We had to leave the shower on for 10 minutes before any hot water came out of it. When we told the guy at the reception he told us that we washed everything, it's not dirty. Also, the hotel next to this one was giving snorkeling gear for 65 Pesos, while this one tried charging us 150 for one hour which doesn't include the vest. When we reached out to the reception guy that we are guests of this hotel and the next hotel is giving it to their guests for 65. He very rudely said, "go get in that hotel then" when the other hotel only gave the equipment to their guests. You're better off booking any other hotel, this is too expensive and honestly not worth it.

Authentic Mexican hideaway. Very nice and relaxing atmosphere. The only drawback was all the stairs to climb.

If you are looking for a budget friendly hotel with a great beach, this is for you. The taxi stand is right across the highway and is easy to take a cab into town. The beach walk is super pretty. The restaurant is tasty and convenient. Chico makes our stay easy.

Beautiful and clean. Front desk staff is amazing!

The two guys that watches the door for the restaurant that is open for public gave my family a hard time to go inside. They were 9 of them. Those two person informed my family that they are not alloweed to go inside and to eat and cannot swim but its for public this is unacceptable and i will reach out to that property. Even as i was eating dinner alone he was watching me like im a criminal. He wears a gray top and pants.

The view was absolutely breathtaking, and the entire experience exceeded my expectations. The service was outstanding, everyone was kind, attentive, and always willing to help. The staff truly made me feel welcomed from the moment I arrived. The amenities were great, everything was clean and comfortable, and the atmosphere was relaxing. I loved every part of my stay and would definitely come back. Highly recommend Marboka to anyone visiting Puerto Vallarta! 🌴✨

オーシャンビューで絶景だった。故障などのトラブル対応が早かった。

エアコンから水が滴ってきたり、ドアの立て付けが良くなかったりして閉まりにくいなど、整備をしっかりしておいてほしい。