Villa Nogal Hotel Boutique & Vista

Beautiful location. Comfortable, clean rooms. comfortable beds.

Hotel was virtually abandoned. The restaurant was closed which we weren't told of in advance. The lights were off on the outside patio so we weren't able to enjoy sitting outside after dark. Lights were also off the entire time in the main communal lounge. Absolutely no service in the hotel apart from handing over the keys to our room. Dirty dishes filled with food were left out in the restaurant (which you had to walk through to access the rooms) for the entire 24 hours of our stay. The young woman who was at the desk was nice but the hotel manager was dismissive and rude when I contacted him/her about these issues. This hotel is supposed to be 5 star and is too expensive for this lack of service and rude management. Save your money and stay somewhere else.

We did not have breakfast, there was a Nespresso machine in the room and apples

The restaurant was not up to the French standard we were expecting. The hotel was French owned at one time and the restaurant used to be top notch but the food was mediocre and everything that we tried to order including the wine was not available although still listed on the menus. San Sebastian is at about 6,000 ft altitude and so was very cold and the restaurant was open so had to ask for a blanket, which they provided

Perfect location. Wonderful facilities. Views were breathtaking

Staff attention could improve.

EL JARDÍN Y LOS DETALLES DE COLOR EN LA HABITACIÓN.

Creo que solo les hace falta variedad de alimentos y un frigobar

Las visitas

El Restante esta muy limitado, con respecto a la comida y cena. El desayuno so la hay huevos con pocos acompañamientos

Las instalaciones

Nada

Wonderful rooms and facilities great staff. French restaurant on site is excellent, and great views

Very pricey compared to everything else in area, rooms are small, breakfast isn't available until 9:00 a.m. the hotel was built right on the only road into town so you hear any truck going by, although it was quiet at night