Cendevaves Alpine Silence

One of the best hotel experiences we've had. The hosts were amazing and the hotel itself was extremely clean and welcoming. The ski lift was conveniently located and the hotel ski room was the best I've seen with place for boots ski jackets helmets gloves that will be warm and ready for the next day. Hiking trail around was really cool too. The location is quiet and feels like you are really disconnected but the town is a 5 min drive away which was ideal. The room was large and everything was perfectly designed. It even had a dedicated faucet for mountain water in the room! Breakfast was healthy and delicious with a good choice for everyone. The outdoor jacuzzi was incredible and the gym was well equipped. We loved everything about it and will go back again! Highly recommended.

Fantastic hotel – we will be back! Amazing hotel in a perfect ski-in, ski-out location. The staff is extremely helpful and provided excellent daily advice on routes and restaurants for lunch. The room was spacious and stylish, as the hotel has only been open for four months. The service is outstanding: your car is parked upon arrival, ski boots are unpacked and placed in a luxurious locker. Renting skis through a partner is incredibly convenient – they are delivered directly to the hotel and placed in your locker. Breakfast and dinner were delicious. In short, a fantastic stay, and we will definitely be back!

Loved the beautiful new building and ease of ski in/out. An amazing breakfast and dinner was served every day. The hot tub and sauna rooms rejuvenated us after a long day of skiing.

We were at Hotel Cendevaves for the first time at the beginning of March for a week and had a wonderful time! The hotel's location was perfect, and high enough so that there is sufficient snow to actually ski-in and ski-out. The newly built wing with 28 rooms was beautifully and smartly done. We had a 2-room suite and it was very spacious, comfortable with lots of storage spaces. We have also enjoyed the newly built pool area with magnificent view of Sassolungo and the peaceful wellness area every day. Food was delicious with plenty of choices for both breakfast and dinner. Most important of all though, was the entire Stuffer family and their staff. They were all friendly and helpful at all times. It was very pleasant to be greeted and served always by a cheerful staff. It was impressive for me to see their 3 sons dedicating their efforts for the hotel and were all doing a great job together with their parents. As it is a small hotel, we see each other often, and they all gave us a warm and sincere feeling which made us felt at home. We shall definitely be returning next year!

FANTASTIC! I think that kind of sums it all! Beyond expectations! From the first contact. 2 years ago when asking some information at the reception of the hotel (we were no guests back then, just eating some delicious "Kaiserschmarn" on the terrace in front) when I figured that this hotel has an excellent location right on the slopes and in front of a branch of the Santa Cristina ski school. Having a 4-year old at the time... I thought it could be a great location for one of our future ski holidays. The young man at the desk (one of the sons of the property owners and now co-manager as I found out this year) was super friendly, helpful and authentic, giving me a business card and hoping to see us back for a stay in future times. About a month ago, I found back that business card and when going online I realised right away that the pictures (renderings) did not match my memory of the place. Sure enough after giving them a call, my assumption was confirmed! The whole place had been completely overhauled and was now a state of the art 4* Hotel with all the amenities one can expect from such a place. I immediately booked 2 adjoining Junior suites and what a good decision that was! The great experience started with driving into the underground garage, nothing special there, but then it became special when that garage gave out into an underground drive circle where some staff and Brigitte (owner) personally met us and took over all the unloading and carrying up of the luggage! Now that was, at least for me, a first! What a difference it makes! While my wife and kids were being welcomed by Brigitte, checked in and given the keys, I quickly drove back down into the parking level of the garage. As soon as I got back to the underground reception, we were all moved up to our actual rooms. The rooms were nothing short of spectacular! Spacious at 38 sqm per room with a dividing door that when closed, you couldn't hear a sound coming out of the other room! A spacious separate toilet (incl. bidet), very large walk in shower, large sink, big mirror and well lit room overall made this an excellent bathroom! The bedroom was also very spacious and comfortable beds with choice of pillow firmness guaranteed an excellent sleep. Plenty of closet space to put all our clothes and stuff away, a large 50" I would say, TV and big balcony with 2 comfortable couch chairs completed the entire room. There was a couch/bed in the bedroom where the kids could have easily slept but in the end we figured that having 2 rooms would simply be more comfortable for all and it was! The restaurant for breakfast was gorgeous with fantastic views no matter where one was seated not to mention the great quality of the breakfast, the freshly squeezed orange juice offered every morning, fresh eggs, pancakes, waffles, cereal, yoghurts, fruits etc... I definitely would also like to mention the great staff!!! From the super friendly family that runs the place, Brigitte, husband and the 3 sons (one of them works in the kitchen!) to Giulia, Dan, Bautista, Cristian and Camilla the waiter staff, that pampered us mornings and evenings and at times also for lunch when we sometimes decided to pop by in the general restaurant open to all skiers and not just to hotel guests. No request was too small for them, always smiley, friendly, helpful and available! In the end you can have the greatest hotel in the world but it really are the people that make the difference! And at Cendevaves they sure were the key to one of our most successful ski holidays ever! Last but not least I'd also like to mention the fantastic brand-new aluminium sky pool overlooking the slopes! WOW!!! And the outdoor hot tub which is an understatement as it is more like a mini outdoor pool with all the whistles and blows one can expect from a great jacuzzi! On the lower floor there's also the great wellness area with Turkish steam bath, Finnish Sauna, relax area with heated waterbeds (HEAVEN!!) and great massage treatments which we did and are absolutely recommendable thanks to a great masseuse! All in all... a great hotel with an even greater staff, great service and... YES worth every penny!!!

I am very sorry, but I have to give a negative review for this hotel. My family and I have already traveled to many destinations and we particularly liked the Tyrolean Alps. Staying at this hotel was a disappointment for us. The hotel has a good location, the rooms are tasteful and clean, the owners are nice, but unfortunately only until a problem arises. The problem of our stay was the food. Breakfast was the same for the entire 7-day stay, no natural products as the hotel presents, but this could still be accepted, even though in the Tyrolean Alps we had the opportunity to experience breakfast at a much higher level in a hotel of the same category, but the biggest problem was the dinner, salad buffet very simple, without significant changes and the menu was more like the level of a school canteen. I have pointed out to the staff, several times the owners, that the quality of the food is not up to the level of the hotel. The hotel menu also presented the Tyrolean dinner as a culinary experience, but unfortunately it was the worst. We weren't the only ones who didn't like it. But to be objective, the last dinner of our stay was tasty and corresponded to the level of the hotel, but it was cooked by a chef who had returned from vacation. We were just unlucky that most of the stay was cooked by an amateur. But the biggest surprise for us was how the owners approached the whole situation. If they would honestly admit that they had a problem in the kitchen and propose some kind of compensation, or it would be polite and professional to at least apologize. The owner told me indignantly that if we didn't like the dinner, we should have gone to a nearby restaurant for 100 Euros. Another argument of the owner was that the reconstruction of the hotel was financially demanding. I understand that, the hotel is tastefully renovated, but I didn't understand how it was related to the quality of the food. I hope that the owner will take my constructive criticism positively and improve the offer and quality of the food, instead of saying that they have better food like for example at the Hotel Alpina in Alpe de Suise which is unprofessional. It was in this hotel that we had the opportunity to experience the true culinary experience. Despite this experience, we look forward to another visit to the Tyrolean Alps, but in a different hotel.

Without a doubt, this was the best hotel stay of my life. The Stuffer Family provides a level of personalized service and attention to detail that puts other fine hotels to shame. I'll take Cendevaves Alpine Silence over a Ritz-Carlton any day of the week. Thanks again to the Stuffer Family, we'll be back next ski season!

Location perfect

Need extra pay for jacuzzi, no fridge in room Bed attached to shelves, can't put pillow correctly