Suvarna Compact

Too bad

Front office

Location

"I booked Suvarna Compact based on its ratings and the 'pay at the property' policy shown on Booking.com. However, the manager insisted that I pay 50% in advance or my booking would be canceled. Despite paying the advance, I was given a room at Suvarna Residency, which is of lower quality than the property I had originally booked. The manager claimed that Suvarna Compact had no available rooms, so they assigned me a room at Suvarna Residency, where the rooms had an unpleasant odor. In the end, I managed to get a refund for the advance payment. The Suvarna Group of Hotels is highly unprofessional."

Property was neat and clean. Location was also nice

We have been charged extra before giving room keys. Me and my friends argued about it but they clearly said that they will not allocate the room unless paid the asked amount. We had no other option so we booked.