Grand Hyatt Amman

Nice hotel, good food, good service, comfortable bed, quiet room. Location feels a little isolated with some stores nearby.

This is an excellent hotel. The staff is so kind, so welcoming – and the breakfast was superb. We went to the buffet, and that was excellent as well. Our room was very clean and well appointed.

Отель уставший… Все конечно же вежливы и услужливы… сервис не пострадал, но вот во всем отеле всюду встречается печать , оставленная временем… очень крутой ресторан THE LOMBARD

We have stayed several times at Grand Hyatt Amman and all of them were nothing but perfect. On our recent stay we arrived after midnight and were welcomed by Mohammad at the reception and he was accommodating, helpful and efficient. The room was clean, spacious and has all the needed amenities. The breakfast was varied, fresh and tasty. The food and beverage team were attentive.

BREAKFAST WAS GREAT AND THE LOCATION NEAR THE CENTER

The hotel is in a great location and is secure. The staff [in the main] are great and keen to help where they can. The rooms are tired and in need of a refurb and minor things [cracked tiles; chipped baths; curtains not on tracks] add up to giver a substandard impression. The gym is great with lots of different equipment all of which is in great condition and looked after. The spa too is really good with excellent staff keeping it clean and tidy. The main restaurant has a limited menu and inconsistency in the quality of food. There are lots of staff, but you can be ignored and left waiting to place an order, or even to receive a bill. The opportunity to fill empty glasses is missed and missing cutlery is all too common. There is an Italian restaurant too which is excellent. The food and the service are great and just what is expected. The service is attentive and quick; the food is really consistent and high quality. The hotel can get it right.

Breakfast

Buen hotel Buen restaurante Habitación estándar

Un poco frío, la temperatura afuera estaba baja y dentro del hotel también

Shadi checked us in, he acknowledged my Hyatt status and upgraded us to a suite. We walked into a birthday cake, a box of chocolates and handwritten note beautifully placed next to the coffeemaker, as well as bottles of sparkling water. The suite is spotless with the usual Hyatt amenities. Love the bed and pillows the most: we slept so well on our entire stay! Appreciated the powder room and extra toilet in the suite. Cocktail hour for Globalists is on the 1st floor: salads, appetizers, cocktails are served. Breakfast buffet with a view of the Blue Mosque is fantastic. We were impressed with the service. Enjoyed going to the spa before bedtime. The indoor pool, steam room, jacuzzi and sauna were great! The Thai lady at the spa is so nice, every interaction with her was pleasant and warm. The location of the hotel is great: it’s 45 mins to the airport and an easy/cheap uber ride to the touristy spots and souks. We felt safe in the area. Highly recommended!