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7.6 / 10 Guest Rating

Hotel Complutense

Encomienda, 9, Alcalá de Henares, es

Hotel Complutense - main view

About the Property

Charming City-Centre Hotel in Alcalá de Henares

Convenient Location: Nestled in the heart of Alcalá de Henares, just 30 km from Madrid, Hotel Complutense offers air-conditioned rooms with modern amenities and free WiFi.

Historic Surroundings: Situated next to Alcalá University and surrounded by ancient monuments, immerse yourself in the rich history of this Castillian city during your stay.

Easy Access to Madrid: With a suburban train station located nearby, guests can easily access the bustling city center of Madrid and explore its vibrant culture.

Experience the perfect blend of history and modern convenience at Hotel Complutense. Book your stay now to enjoy a memorable trip to Alcalá de Henares.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please note that breakfast is served in a cafe 164 feet away. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Triple Room - Photo 1
Triple Room - Photo 2
Triple Room - Photo 3
Triple Room - Photo 4
Triple Room - Photo 5
1/5

Triple Room

This air-conditioned room includes free internet access, flat-screen TV and a private bathroom.

18 sqm
Sleeps 4
3 Twin bed (90-130 cm wide)
Amenities
ShowerTVAir conditioningHair dryerDeskToilet

Triple Room

Non-refundable
Room Only
20% OFF$120.28

$96.22

Includes taxes & fees

Triple Room

Non-refundable
Breakfast Included
20% OFF$148.65

$118.92

Includes taxes & fees
Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
1/4

Double Room

This air-conditioned room includes a double bed, free internet access, flat-screen TV and a private bathroom.

14 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
ShowerTVAir conditioningHair dryerDeskToilet

Double Room

Non-refundable
Room Only
20% OFF$106.76

$85.41

Includes taxes & fees

Double Room

Non-refundable
Breakfast Included
20% OFF$125.68

$100.54

Includes taxes & fees

Guest Reviews

7.6
Very Good1024 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly service.

Categories

Cleanliness6.3
Service9.3
Location8.8
Room Quality6.8
Amenities7.3
Value for Money6.8
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

J
Jose IgnacioesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0
Helpful?
C
CamachoesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Muy mala atención por parte de la recepcionista"

5.0

El lugar estuvo bien en general

Quisimos alargar un noche más y al preguntarle a la recepcionista si nos podría manejar la misma tarifa que tuvimos durante la semana que nos hospedamos nos responde grosera: ‘’ esto no es un mercadillo”. Yo no me rebaje al nivel de la recepcionista y me fui a otro hotel mejor. Para pasar la noche está bien, pero la atención de la recepcionista y el tamaño de las habitaciones es lo peor. El elevador siempre huele a cigarrillo

Helpful?
N
NuriaesES
Verified booking
family_with_children
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0
Helpful?
M
MaureenusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

10.0

Ideally located. Helpful staff. Clean rooms.

Helpful?
F
FranciscaptPT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0
Helpful?
J
Javier De JesusmxMX
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Acogedor y recomendable"

10.0

La atención del personal fue maravillosa, gracias a todo el equipo

Helpful?
H
HannaptPT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Excellent"

8.0
Helpful?
F
FranciscaesES
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Perfecta"

10.0

Todo

Nada

Helpful?
Z
ZahraesES
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Muy mala noche"

1.0

Nada

Experiencia muy mala. La cama se hundía muchísimo, sobretodo por el centro y además con un colchón muy fino. En la ducha había pelos en la mampara, las paredes era tan finas que se escuchaba perfectamente la conversación por teléfono de la persona de la habitación de al lado y la tele ya ni te cuento… La puerta de la habitación también era muy fina y se escuchaba el pasillo, con ruidos constantes de la gente pasando hasta tarde y desde muy temprano. Además, la limpiadora hacía un ruido horrible limpiando desde temprano. No volveré jamás.

Helpful?
T
TamaraesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Volveré sin duda."

10.0

El trato de los chicos de recepción. La amabilidad y la atención ante cualquier duda o problema.

La chica que estuvo en recepción fué muy desagradable, en absoluto apta para trabajar en ese puesto. Escasez de empatía e incluso para las tareas que la competen.

Helpful?