ibis Nashik - An Accor Brand

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NOTHING

THE FAUCET WAS FALLING OFF

Room was clean and staff was courteous. Hotel is on the other end of the city if you are coming from airport. You will have to cross entire city to reach hotel from airport. Room was equiped with necessary facilities.

Room size was too small and bathroom was too tiny. Room size is fine for a single person.

Instant booking using Booking.com Post they - it was a suffering and Booking.com as usual never helps.

Stayed at ibis Nashik from 9–10 May 2026 with one infant and one 5-year-old child, and the experience was deeply disappointing and far below the standard expected from an Accor-branded property. While leaving in a rush for Triambakeshwar Temple, we accidentally left behind a pair of trousers, a belt, and cash in Room 519. We sent a formal email to Mr. Sanjeev Kalyani, General Manager, ibis Nashik, immediately, but received no meaningful response. We made repeated calls to the hotel, but the calls were disconnected. Despite having our contact details, no one from the hotel called us back. There was no luggage assistance at arrival or departure, even though we were traveling with an infant and a 5-year-old child. No valet or parking assistance was provided. Late at night, we were given a twin-bedded room that was unsuitable for a family with an infant and a young child, and when we asked for help, we were told to go elsewhere instead of being supported with a proper alternative. During breakfast, a staff member rudely refused to bring coffee to my wife while she was feeding the children. As an Accor member, I expected at least basic courtesy, urgency, and accountability, but received none . For a family traveling with young children, the lack of support and guest care was especially upsetting. This is not the level of service one expects from an Accor property.