JELSOMINOHotel

The hotel looks nice and the room is very big. The bed is comfortable and the bathroom modern, with a hair dryer. There is also a little fridge. You are given water bottles and lots of nice smelling toiletries. Super cheap. One very kind receptionist.

In general the lack of cleaning. The shower had black mold in the corners. That kind of a thing can be removed with proper cleaning. My room was cleaned only upon my request, five days into my stay, and once more 5 days later. I asked for the sink and the shower to be cleaned every day, which was not done. During my stay more mold grew around the sink and it was not cleaned during the last cleaning. I also only got one roll of toilet paper on arrival, and had to go to the reception every time to get a new one. I would always get only one. The bed sheets smelt weird after a day, but I have accounted the same problem in several other places I stayed in the past, so I think the problem might just be smelly pillows, covers or the matresse. Upon my first entry in the room there was a strong smell of old dirty fabric. I thought it was the carpet, as they are impossible to clean enough, but keeping my window open helped a little bit. There was no heating in the room, but there was a little heating unit I used during two cold days. Not perfect, but it helped. In general, the hotel has a lot of petential but it lacks proper and regular cleaning. I suggest getting rid of the carpets. Out of three receptionists I met, only one spoke English. The one on arrival hardly said anything so I felt uneasy and unwelcome.

Да

Лучшее соотношение цены и комфорта в Астане. Довольно неплохой завтрак и местоположение очень хорошее.

Все чисто аккуратно