Nakatsugawa Onsen Hotel Hanasarasa

Rooms are quite small but seems new and comfortable. Breakfast and diner are served in private booth, presentation and taste were excellent. The ofuro and rotemburo are clean and spacious. The riverside park behind the hotel is really beautiful. They have free parking space. Complimentary tea and coffee in the reception area. The facilities next door are accessible weekdays. Staff were friendly and helpful. Overall we had a very pleasant stay.

Sadly, water really smells like chlorine. Hotel is in the middle of nowhere so it is very quiet at night but a fair bit of driving is a must. Overall price is on the higher side compared to similar hotels and services.

i was on a half board and breakfast and dinner were good and abundant staff was helpful and polite shuttle bus from Nakatsugawa station very convenient

the room temperature a bit cold the shuttle to Magome leaves late and come back too early and there's only one time 10:30am and 2:30pm some guests' children in the corridor shouting and adults in groups speaking too loudly at dinner

excellent meals in beautiful rooms professional and polite staff. hotel is a bit far from the city but provudes shuttle bus to the station. room was cleam large and well equipped. staff at the reception very good too

some guests were too noisy a group i guess especially in the restaurant, can't blame the hotel but i didn't like it especially children screaming in the room corridor when there are don't disturb notices on the doors. my room's fridge was making loud noises at times

Onsen facilities a bit dated but pools were still great to soak in. Separate male and female baths and these are traditional in that you go in naked. Had dinner and breakfast plan and both were full of Japanese staples like pickles, sashimi, salmon, beef, rice and soup. Not all dishes were the highest quality but good nonetheless. Access to public baths at next door sister property and shuttle to Magome juku at 10:30 am

Property is a bit old and the room was a bit tight for four adults. Futons were comfortable and added pleasure of sleeping with window open and falling asleep to sound of rushing river.

Great ammenities, beautiful and clean rooms, Staff were amazing and helpful at all times who speak both English (little bits) and Japanese.

Difficult to access, as there is construction work going on at the main road used to access the property.

Comfy bed, elaborate dinner and breakfast

Difficult to access from Magome because of road closure and no shuttle bus ... in the end have to call a taxi and cost about 4,000 yen for 11 mins ride. Hotel under renovation with scaffolding