Campiglio Bellavista

We liked the breakfast, the staff was nice and helpful the next day directing us to activities.

The shower was awful, and took ages to get warm. After it was either too hot or too cold, the pressure, especially, was really really bad, needs fixing. Bed is not confortable, woke up in pain. The view wasn't great, we had works going on under, and the mountain view was just a little dust of a mountain. When I booked it specifically said mountain view but we were actually given a garden view.. so missleading. There were no personal details in the room, felt cold, and was not welcoming. The curtains don't match the bed, so they don't feel luxurious. We were given very scratchy dressing gawns, different from each other. The slippers have a horrible smell of chemicals when you open them, tuck time before we could wear them. Check in is from 4pm but the sauna and steam rooms are only opened from 4 till 7.30 so if you only spend a night there you will only have that window to use it, so dont get there late! I can imagine it would be very busy anyway so you won't be able to relax in it. if you have a long hike and come back later, you will not be able to use it at all. The next morning, they reopen the pool from 10 am till 7.30pm, since check out is at 10, If you missed it the night before like we did, you won't be able to use it the next day. Overall disappointing since no other place we stayed had this rules, they all opened from 7am till 9 pm with the exception of the sauna and shame we coudnt use the facilities in the time we where there. I would expect better from a 4-star hotel.. they said the reason was because no costumers stay at the hotel in the day time but maybe they don't stay because there is nothing to do in it? I can't imagine wat we would have done on a rainy day. Eventually, they weren't really nice making an exception to let us use it the next day after 10 anyway, although we didn't.