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7.8 / 10 Guest Rating

Chalet Madarao

1101-11 Tarumoto Madarao, Iiyama, jp

Chalet Madarao - main view

About the Property

Mountain Retreat in Iiyama

Ski-in, Ski-out Convenience: Situated just 26 km from Ryuoo Ski Park, Chalet Madarao offers a prime location for ski enthusiasts. With a ski pass sales point on-site and skiing activities available in the area, guests can indulge in winter sports to their heart's content.

Cozy Accommodations: Each room at Chalet Madarao is thoughtfully equipped with comfortable bed linen and towels, ensuring a relaxing stay for all guests. The shared lounge provides a welcoming space to unwind after a day on the slopes.

Convenient Amenities: From the free private parking to the on-site restaurant and bar, Chalet Madarao caters to guests' needs effortlessly. Additionally, the free WiFi and luggage storage space add convenience to your mountain getaway.

Book your stay at Chalet Madarao for a memorable mountain retreat in Iiyama.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Ski storage
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good24 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the use of translation apps.

Categories

Cleanliness6.6
Service8.1
Location8.1
Room Quality8.1
Amenities8.1
Value for Money8.0
Food and Beverage8.1
Overall Experience7.4

Select topics to read reviews

A
andrewauAU
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"great casual atmosphere"

8.0

location couldnt have been better a sugestion would be a washing machine as we stayed for 6 nights and was told to go into ilyama to do it....luckily our son could do it at his accommodation for us.

Helpful?
T
ThomasauAU
Verified booking
solo_traveller
Standard Room
Stayed in Feb 10, 2026

"Excellent"

8.0
Helpful?
L
LaylaauAU
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Good"

5.0
Helpful?
D
DavidauAU
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

9.0

Location,staff and the relaxed atmosphere. All the guests and staff became a large family when we stayed there. The combined eating area and lounge make for a very comfortable stay. The ability to ski in and out was fantastic.

Tiny bathroom, but I think that maybe normal for Japan.

Helpful?
jpJP
Verified booking
extended_group
Standard Room
Stayed in Jan 2, 2026

"Very Good"

7.0

宅急便の手配などありがたかったです。 英語だけのスタッフさんもスマホの翻訳アプリを使い、頑張って意思疎通ができました。

ユニットなのでしょうがないかもしれませんが、トイレットペーパーホルダーが欲しいです。

Helpful?
K
kuniakijpJP
Verified booking
family_with_children
Standard Room
Stayed in Jan 1, 2026

"Very Good"

7.0
Helpful?
J
JanetauAU
Verified booking
solo traveller
Standard Room
Stayed in Mar 18, 2025

"Superb"

9.0
Helpful?
L
LindaauAU
Verified booking
group
Standard Room
Stayed in Mar 2, 2025

"Very good"

8.0

Excellent location. Meals and drinks good value.

Helpful?
D
DeanauAU
Verified booking
family with young children
Standard Room
Stayed in Feb 20, 2025

"Was like staying in Faulty Towers without the humour."

1.0

Ski in ski out was fun, the hill up to the town wasnt easy for partner and child to navigate on the snow & ice covered road. Ensuite bathroom in the room was a welcome addition, however the door didnt have a lock or a latch which didnt allow it to shut properly- so air would get into the bathroom causing the shower curtain to flap and stick onto you while showering. Said shower curtain was held up with a spring loaded bar and could not bear any weight. Fell down numerous times during our stay.

Broken heating unit in the room, 6 broken portable heaters were presented as options until a working 4 bar oil heater (with broken wheel) was found. This tiny oil heater took over 24 hours to heat up the room. Black mould on the damp window sill. Stained & mouldy roof in the room. Old carpet tiles on the floor, room did not look like the image listed on booking.com. When another guest asked for hot water for a pot of noodles, they were told they would need to pay for the price of a cup of tea. Mysterious coffee tab arose when close to checking out, even though I was never asked to setup a tab or pay for coffee at breakfast. Breakfast timetable was also never communicated, Reading through the other reviews of this place, it appears as if its been under renovation for numerous years. The prices and photos should be updated to accurately describe the conditions.

Helpful?
K
KkaranauAU
Verified booking
group
Standard Room
Stayed in Feb 16, 2025

"Good"

7.0
Helpful?