8.7 / 10 Guest Rating

Hyatt Regency Hakone Resort and Spa

Name: Hyatt Regency Hakone Resort and Spa
Address: Goura 1320, Hakone, jp
Rating: 8.7

Goura 1320, Hakone, jp

Hyatt Regency Hakone Resort and Spa - main view

Hyatt Regency Hakone Resort and Spa view 2

Hyatt Regency Hakone Resort and Spa view 3

Hyatt Regency Hakone Resort and Spa view 4

Hyatt Regency Hakone Resort and Spa view 5

from US$319 / night

About the Property

Luxurious Accommodations

Indulge in spacious rooms with marble baths and balconies offering stunning views of Hakone's natural beauty. Each room is elegantly lit with mood lighting, equipped with a minibar, coffee maker, and a 40-inch flat-screen TV for your entertainment. Relax on your terrace or balcony while enjoying complimentary mineral water and a morning newspaper.

Relaxing Spa and Wellness Facilities

Unwind at the largest spa in the area, Spa Izumi & Onsen Hakone, offering a range of treatments including reflexology, massages, and facials. Take a dip in one of the two indoor hot-spring baths or bask in the sun on the terrace. The perfect retreat for relaxation and rejuvenation.

Exceptional Dining Experience

Savor Western cuisine at The Dining Room with mountain views or enjoy sushi in the evenings. For a more casual meal, head to the Living Room for a la carte lunch items and snacks. Make sure to reserve your spot for a delightful dining experience.

To experience luxury, relaxation, and exquisite dining, book your stay at Hyatt Regency Hakone Resort and Spa now.

Facilities & Amenities

Health or beauty spa nearby

Free beach shuttle

Offsite parking discounted rates available

Electric bicycle charging station

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule. From Odawara Station to hotel: 12:15, 13:15 and 14:15. From hotel to the station: 11:30, 12:15 and 13:15. Contact details can be found on the booking confirmation. Please provide following information when booking shuttles: - Your name - Number of guests - Reachable mobile phone number - Reservation confirmation number Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo. No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

10 rates found

1/6

Twin Room

Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Extra beds can not be accommodated in this room.

56 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Twin Room

Non-refundable

Room Only

20% OFF$398.78

$319.02

Includes taxes & fees

Twin Room

Non-refundable

Breakfast Included

20% OFF$470.81

$376.65

Includes taxes & fees

1/5

Twin Room with Mountain View

Featuring views of Mount Hakone, room has a private balcony or a terrace. Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

56 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Twin Room with Mountain View

Non-refundable

Room Only

20% OFF$439.93

$351.94

Includes taxes & fees

Twin Room with Mountain View

Non-refundable

Breakfast Included

20% OFF$512

$409.6

Includes taxes & fees

1/6

Deluxe Twin Room

This triple room features a balcony, mini-bar and air conditioning. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

73 sqm

Sleeps 5

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Deluxe Twin Room

Non-refundable

Room Only

20% OFF$522.29

$417.83

Includes taxes & fees

Deluxe Twin Room

Non-refundable

Breakfast Included

20% OFF$594.35

$475.48

Includes taxes & fees

Double Room with Two Single Beds - Tatami Living - Photo 1

Double Room with Two Single Beds - Tatami Living - Photo 2

Double Room with Two Single Beds - Tatami Living - Photo 3

Double Room with Two Single Beds - Tatami Living - Photo 4

Double Room with Two Single Beds - Tatami Living - Photo 5

Double Room with Two Single Beds - Tatami Living - Photo 6

1/7

Double Room with Two Single Beds - Tatami Living

This spacious room features a balcony, air conditioning and DVD player. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

67 sqm

Sleeps 6

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Double Room with Two Single Beds - Tatami Living

Non-refundable

Room Only

20% OFF$512

$409.6

Includes taxes & fees

Double Room with Two Single Beds - Tatami Living

Non-refundable

Breakfast Included

20% OFF$584.06

$467.25

Includes taxes & fees

Executive Suite with Two Single Beds - Photo 1

Executive Suite with Two Single Beds - Photo 2

Executive Suite with Two Single Beds - Photo 3

Executive Suite with Two Single Beds - Photo 4

1/5

Executive Suite with Two Single Beds

This spacious triple room has a mount view, a flat-screen TV with a DVD player and a seating area. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

93 sqm

Sleeps 5

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Executive Suite with Two Single Beds

Non-refundable

Room Only

20% OFF$1,029.8

$823.84

Includes taxes & fees

Executive Suite with Two Single Beds

Non-refundable

Breakfast Included

20% OFF$1,101.85

$881.48

Includes taxes & fees

Guest Reviews

8.7

Excellent703 verified reviews

AI Summary

Guests highly rate the clean facilities and frequently praise the friendly staff.

Select topics to read reviews

Claudio

Verified booking

solo_traveller

Standard Room

Stayed in Apr 26, 2026

"Exceptional"

Exceptional

9.0

Beautiful location and great views.

Helpful?

Katherine

Verified booking

family_with_children

Standard Room

Stayed in Apr 23, 2026

"Good"

Good

6.0

Pretty location

No options for day trips with hotel. Room did not have nice feeling that you wanted to stay in it for longer than necessary

Helpful?

Hubert

Verified booking

family_with_children

Standard Room

Stayed in Apr 15, 2026

"Good"

Good

2.0

Helpful?

Erin

Verified booking

family_with_children

Standard Room

Stayed in Apr 14, 2026

"Food was fabulous for western families and close to transport to do Hakone loop"

Exceptional

9.0

It’s a beautiful hotel with lovely amenities to sit and enjoy and take in more traditional beautiful Japan. Mt Fuji view is very limited.

It’s not as kid friendly as they promote. Children often told off for talking or playing

Helpful?

Alberto Manuel

Verified booking

extended_group

Standard Room

Stayed in Apr 13, 2026

"Spa y baños onsen para relajarse"

Excellent

8.0

Spa espectacular, los baños onsen y los vestuarios son un lujo.

Las habitaciones tienen signos del paso del tiempo, aunque funciona todo, una pena que no tenga gimnasio, al situarse en plena montaña no hay muchas opciones para poder hacer actividad física.

Helpful?

Sergio

Verified booking

couple

Standard Room

Stayed in Apr 13, 2026

"Excellent"

Excellent

8.0

Llegaba tarde a la estación y el empleado nos llevó en su propio auto para que no perdamos el tren...un CRACK!!

Helpful?

Delphine

Verified booking

family_with_children

Standard Room

Stayed in Apr 7, 2026

"Highly overrated hotel, does not live up to the “Hyatt” brand expectations."

Good

5.0

Rooms are a nice proportion and amenities generally good.

As with many places in Hakone, hotel is remotely located but knowing this the options to get transport from here are minimal and frustrating. The hotel staff are well aware of the issues but don’t do much to prepare guests in advance. Even the hotel shuttle only starts at 9.45am and it can take over an hour to get a taxi or an uber before then. The hotel staff were amongst the least helpful we experienced in our entire stay in Japan. They are not forthcoming with options. Given there are few dining options in walking distance or near driving distance (and the difficulty to get transport) you are forced to eat at the hotel, but it’s poor value and the standard items are often “not available” or “sold out” forcing guests to trade up to pricier items. We heard other guests complaining about the same stuff.

Helpful?

tatsuya

Verified booking

couple

Standard Room

Stayed in Apr 6, 2026

"Excellent"

Excellent

8.0

Helpful?

Suzanne

Verified booking

couple

Standard Room

Stayed in Apr 1, 2026

"To get the Hakone feeling a smaller place would have been better but the Hyatt’s rooms were beautiful at a price."

Very Good

7.0

The huge rooms, the balcony, the style. The breakfast! The shuttle service!

The price. The food outside of breakfast was very expensive. The onsen was indoors and could have been anywhere. Didn’t capture the feel of the area. No where really to walk to in the area. The area has a lot of hotels.

Helpful?

一

一馬

Verified booking

solo_traveller

Standard Room

Stayed in Mar 30, 2026

"最後に全て水の泡"

Good

3.0

洗練された空間食事がとても美味しい

フロントスタッフのミスを客のせいにする詐欺行為じみた誘導

Helpful?

1 2

4 5

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Settings

Hyatt Regency Hakone Resort and Spa

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Twin Room

Amenities

Twin Room with Mountain View

Amenities

Deluxe Twin Room

Amenities

Double Room with Two Single Beds - Tatami Living

Amenities

Executive Suite with Two Single Beds

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Good"

"Good"

"Food was fabulous for western families and close to transport to do Hakone loop"

"Spa y baños onsen para relajarse"

"Excellent"

"Highly overrated hotel, does not live up to the “Hyatt” brand expectations."

"Excellent"

"To get the Hakone feeling a smaller place would have been better but the Hyatt’s rooms were beautiful at a price."

"最後に全て水の泡"