Eleven Pearl Boutique Hotel & Spa

The breakfast choice was great. It is a buffet setting local coffee is served. If you wish for Latte or Capuccino for example you were told to pay extra.

The Spa Masseuse Alice was great. The shower in the Spa need urgent renovation. The floor and shower are outdated after my body scrub a portable shower head would have been practical. The water went out while I was showering but within 2 minutes the water was back on. There are good massage options but if you are looking for Hammam quality you will be disappointed.

Très bon, varié (chaud, froid)

Néant

Extremely pleasant and helpful staff. A perfect, peaceful vacation by the Indian Ocean.

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Location, clean rooms and very friendly staff always willing to help and going above and beyond with a smile on their faces. Food is amazingly delicious

Nothing in particular

Good location, good range of food available at all meal times

Majority of staff were cold and disinterested, didn't even bother to make eye contact or greet you when you came into the hotel Kids club is not a club at all, just a small climbing frame and a room with some games Room was not the same room as in the picture, was too close to the main path and dining room so little privacy - mosquito nets had holes in them - kettle was faulty Music playing from 7am At meal times some staff seemed overwhelmed and unable to do the basics like bring you additional cutlery Overall we payed a lot of money for a mediocre experience and wouldn't return or recommend this hotel (Some staff were brilliant and friendly and knew what they were doing, but only a handful)