Kristall Hotel

During my stay at the hotel, there were several aspects that stood out positively. The hotel staff’s continuous presence and their helpful attitude were greatly appreciated. They provided useful guidance on finding a pharmacy and even accommodated our request for an earlier breakfast, which turned out to be quite delectable and tasty. The breakfast, while offering a variety of options from a menu including warm dishes, bread, cheese, and a choice between coffee and tea, unfortunately did not live up to the advertised English breakfast.

However, there were a number of aspects that left me dissatisfied with the overall experience. The hotel’s pricing did not seem justified in light of the outdated facilities and partially broken amenities. It was disheartening to be asked to sign a document with stringent rules and potential fines upon check-in, while the room itself displayed signs of wear and tear. The shower, with its calcified cabin and low water pressure, was far from ideal. The maintenance issues extended to a missing remote lid held together by tape, a malfunctioning toilet flush, and an excessively noisy fridge within a cabinet with a faulty door hinge. Limited housekeeping, occurring only once in five days, and the need to repeatedly request basic items like toilet paper at the reception felt inconvenient and somewhat uncomfortable. The rooms’ inadequate sound isolation resulted in disturbances from neighboring guests and staff conversations throughout the night, leading to sleepless nights.

Breakfast was good. Location was close to beach.

We stayed there for 2 days and did not have any hot water to take a shower. That was too terrible. Wi-Fi connection was so poor. even we were not able to send a message!!!!!!!!!!!!