Centauria City Hotel

The manager was friendly and accommodating of our requests. He is genuinely concerned about the well-being of the guests. I found the establishment to be good value for money.

Bathroom fittings were really old and need replacement . Also, the staff members needed more training as they were a bit clueless regarding the services that we requested, such as breakfast arrangements.

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Location is in the city center. Air conditioning worked but noisy. Hot water in the bathroom

When I arrived they told me that the hotel was fully booked. I showed them my reservation from Booking.com. Then after long discussion, they gave me a room not I booked. The room is super dirty. So many insects and gecko. Even on my bed. The bed light was broken, the staff told me that there was nothing she could do. The bathroom is very disgusting. There is no Wi-Fi of course. Pillow is so shallow. Outside the room is the bar in the hotel. Noisy music from day time until 23:00. Finally, they charged me higher price from Booking.com that wrote.

Only one comment i have to mention. The bathroom is not ok because some items are broken and not replaced for a long time. TV is broken ( sound and display ) so it needs to be replaced. But room is valuable for money. Thanks

Hi staff mallika

Reception staff unprofessional