Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.8 / 10 Guest Rating

Hotel El Portón

Carr. Tenancingo - Tenería km 3.5, Col. Tenería, Tenancingo de Degollado, mx

Hotel El Portón - main view

About the Property

Convenient Location and Modern Facilities

Hotel El Portón, situated in the historical building from 2002 in Tenancingo de Degollado, offers a tranquil garden and complimentary high-speed WiFi in all guestrooms. The property boasts free private parking and convenient paid airport shuttle services, ensuring a stress-free stay for all guests.

Comfortable Accommodation with Essential Amenities

Each well-appointed guestroom at Hotel El Portón features a flat-screen TV with cable channels, a private bathroom stocked with complimentary toiletries, and premium quality bed linens for a restful night's sleep.

Exceptional Service and Bilingual Staff

Guests can expect top-notch service from our bilingual staff fluent in both English and Spanish at the reception, ensuring seamless communication and personalized assistance throughout your stay.

Book your stay at Hotel El Portón now and experience the perfect blend of comfort, convenience, and hospitality.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Luggage storage
Car hire
Currency exchange
Chapel/shrine
Non-smoking throughout
Outdoor furniture
Fruits

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property’s reception opening hours are: – Monday to Friday: 15h until 21h – Saturday: 15h until 22h – Sunday: 15h until 21hPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.8
Exceptional11 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the clean and comfortable rooms.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities9.5
Value for Money9.5
Food and Beverage9.5
Overall Experience10.0

Select topics to read reviews

E
Eduardo JosemxMX
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"relajante"

10.0

el hotel es excelente en cuanto a servicio, comodidad, alimentos y confort

la ubicacion

Helpful?
L
Laura LizethmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Exceptional"

10.0
Helpful?
C
ChristlmxMX
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"EXTRAORDINARIA"

10.0

El lugar es perfecto para pasear por la zona (Malinalco, Ixtapan de la sal, etc), los dueños y el personal proporcionan un servicio excelente, todo está cuidado hasta el más mínimo detalle, perfectamente limpio, el desayuno está delicioso, el hotel está hermoso y lo RECOMIENDO AMPLIAMENTE, yo regresaré próximamente, creo es uno de los mejores hoteles en el cual me he hospedado.

Helpful?
M
MonikachCH
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"A Perfect Stay, Every Time at El Portón"

10.0

This was my third stay at El Portón, and it continues to be a wonderful experience every time. The property is immaculate, charming, and beautifully maintained. The rooms are perfect—especially the incredibly comfortable mattresses—and I loved the artisanal soaps in the bathroom, such a thoughtful touch. Breakfast was excellent, clearly prepared with care and attention to detail. The gardens are also stunning and add so much to the peaceful atmosphere. What truly makes this place special, though, is the warmth and friendliness of the owners and staff—it’s always a pleasure to be here. Already looking forward to my next visit—hasta la próxima!

Helpful?
R
RubenmxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 13, 2026

"Excelente hotel, su servicio y las camas comodisimas"

10.0

Excelente servicio y las camas super cómodas lugar muy bonito todo agradable

Helpful?
E
ErnestomxMX
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Increíble y hermoso lugar"

10.0

Absolutamente todo. Las habitaciones, las camas, las frasadas, el concepto, la increíble manera de tratarnos con tanta amabilidad, los jardines, el exquisito desayuno. En un comentario salió que era el cumpleaños de mi madre y le fueron a traer un presente. De verdad que hermoso trato

No hay nada que no me haya gustado

Helpful?
J
JiselleusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2025

"Best hotel experience!"

10.0

Our stay at El Portón was likely one of the best hotel experiences we’ve ever had. Due to flight delays we ended up arriving to the hotel much later in the evening than expected and they had no problem accommodating us for a later check in. The owners and the staff were all so kind and attentive throughout our entire stay. We felt so taken care of and valued. The owners also gave us great suggestions for places to visit and dine at around town during our time in Tenancingo. Our rooms were the perfect size for us and had everything we needed! They were so clean and were even cleaned daily as we were out on our adventures! The location was perfect for my family and I as it was close to our relatives living in the area. We definitely felt safe and secure during our stay. We absolutely enjoyed our experience with this hotel and will definitely be staying here again next time we are in Tenancingo! We highly recommend the El Portón hotel!

Everything was perfect, no complaints!

Helpful?
N
Nostalgia RetroGamermxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 14, 2025

"Fue una breve vacación familiar. Nos trataron muy bien y regresariamos sin dudarlo."

9.0

Excelente atencion por parte de los dueños y del personal. Muy amables y atentos.

Helpful?
R
ReedusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 2, 2025

"A Home Away From Home"

10.0

Circe, Peter, Elida, Lourdes, and the rest of their amazing staff spared no expense going above-and-beyond to make sure that our stay was extraordinary. From the moment we arrived we were treated very warmly. Though we should have given 24 hour notice for laundry service they accommodated us anyhow. The rooms, beds, and showers were comfortable with everything we needed. A fan was supplied upon request. Water was provided. Room service was attentive and prompt. A small breakfast with fruit, oatmeal, sandwiches, juice coffee, and tea were prepared for us every morning by Circe. In addition to the aforementioned we can't say enough good things about Peter, who accompanied us to town, introduced us to some amazing people, and brought us to a quaint home cafe for an early dinner. He is very knowledgeable and has an excellent sense of humor. We strongly recommend staying here when in Tenancingo. We'll be back and will miss them while gone.

Helpful?
D
DonusUS
Verified booking
young couple
Standard Room
Stayed in Jan 21, 2025

"Exceptional"

10.0
Helpful?
1
2