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7.4 / 10 Guest Rating

Hotel Real Santa María

Calle Nacional 1 Colonia Santa María Ahuacatitlán, Cuernavaca, mx

Hotel Real Santa María - main view

About the Property

Outdoor Swimming Pool and Terrace
Enjoy a refreshing dip in the outdoor swimming pool or relax on the terrace at Hotel Real Santa María. Perfect for soaking up the sun and unwinding after a day of exploring Cuernavaca.

Convenient Location
Located just a short drive from Cuernavaca's historic quarter, Hotel Real Santa María offers easy access to nearby attractions such as Tepoztlán and Tepozteco National Park. Ideal for travelers looking to explore the cultural and natural wonders of the region.

Comfortable Rooms with Modern Amenities
Experience comfort in the bright rooms featuring simple décor, flat-screen TVs, and private bathrooms with free toiletries. With free Wi-Fi and onsite parking, Hotel Real Santa María ensures a convenient stay for guests.

Book your stay at Hotel Real Santa María now and make the most of your visit to Cuernavaca and its surroundings.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good30 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the nice swimming pool.

Categories

Cleanliness6.3
Service8.3
Location7.8
Room Quality7.3
Amenities7.8
Value for Money7.7
Food and Beverage6.8
Overall Experience7.3

Select topics to read reviews

M
MonroymxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 5, 2026

"Good"

1.0

No tiene aire acondicionado Mucho ruido

Helpful?
V
Victoriano JosemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0

Ubicación . Que tenga.desayuno y cena Cuartos ok Camas muy bien.

Helpful?
B
BARTONusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"IT. REALLY. SUCKED!!"

1.0

The hotel was clean and comfortable.

1. EVERYTHING I CARRIED INTO THE THIS HOTEL WAS STOLEN FROM ME 2 HOURS LATER - DOCUMENTS (US PASSPORT, BIRTH CERTIFICATE, SS CARD) CLOTHES, PERSONAL EFFECTS, WATCHES, ELECTRONICS (MY IPHONE AND WALLET WERE SPARED) MEDICINES, TOILETRIES - BY EMPLOYEES INCLUDING THE FRONT DESK WOMAN, A HOUSEKEEPER AND HER YOUNG SON - 2 HOURS AFTER CHECK-IN WHEN I LEFT THE BLDG FOR 10 MINUTES TO BUY A COKE. MY DEMAND OF THE FRONT DESK TO SUMMON POLICE WENT UNHEEDED FOR MORE THAN AN HOUR. I SUSPECTED THE HOUSEKEEPER AND HER SON IMMEDIATELY. THEY LINGERED AROUND THE FRONT DESK, ACTING SMUG, LAUGHING AT MY DEMANDS, AND ACTING LIKE THEY WERE CALLING THE POLICE. THE FRONT DESK WOMAN DREW MY IRE DUE TO THE WAY SHE WAS ACTING (SCARED AND UNFOCUSED). HOTEL MANAGEMENT WAS SUMMONED TO THE SITE. THEY MADE EVERY EFFORT TO SUPPORT THEIR COMPLICIT EMPLOYEES. POLICE ARRIVED AN HOUR LATER. I WAS ASSISTED WITH LANGUAGE TRANSLATIONS BY A GUEST FROM THE US, FOR THE DURATION OF THE EVENING. I RESIGNED FOR THE NIGHT - LATE, HAVING MADE A TRIP TO THE CUERNAVACA POLICE STATION TO SPEAK TO A VICTIM ADVOCATE.

Helpful?
R
RODOLFOmxMX
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Excellent"

8.0

El personal masculino de la tarde-noche en la recepción fue muy poco amable sin llegar a ser grosero

Helpful?
S
salinasmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0

Que reciben mascotas

Helpful?
Y
YanelimxMX
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Pésimo... No me respetaron la reservacion..."

1.0
Helpful?
D
DanielusUS
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"we did not have any rest, the next morning we were gone by 5:30. am"

1.0

It was spotless, it's on old construction and nice but the restaurant is a couple tables and chairs a longer table for counter but what served as kitchen is hard to explain. We were not inspired to eat. We ate at a lot of places very tipical in Mexico visiting and even on the streets sometimes but it was atractive not there. the shower was nice hot water, the toilet was next to the shower on the opposite side but you were not able to dit on it from the front there was no place for the leggs and no mattras it must be concrete that was yhe worst.

a good mattrass on the bed and a normal place for the toilet

Helpful?
F
FloresmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 16, 2026

"Bien"

8.0

El trato muy bueno

Camas duras

Helpful?
J
JAZIRmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Excelente ubicación"

9.0

La ubicación

Todo estuvo perfecto, si tuviera que elegir algo que me gustaría agregar sería un elevador.

Helpful?
G
Gerardo GamalielmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Good"

4.0

Estaba cerca del centro de cuernavaca

La alberca estaba sucia, en la habitación había un sillón roto y viejo lo cual daba muy mal aspecto , el wey de la recepción se emputaba si le preguntabas algo como saber cómo obtener la clave del wifi el desayuno de 55 pesos estaba muy básico tenían Cafe y no te lo ofrecían tuve que pedirles si me podían dar por favor en general es muy mal hotel.

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